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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"Delicious tea and received my package very quickly. High"
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
Digital experience
"Delicious tea easy website"
"High quality trás, great experience with online buys. Very speedy delivery."
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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S. A.
21 Nov 2024
Verified reviewEverything was perfect
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S. O.
21 Nov 2024
Verified reviewGreat to fing the 4 samples
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M. M.
21 Nov 2024
Verified reviewThe delivery was punctual as per the initial schedule.
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S. N.
13 Nov 2024
Verified reviewExcellent website, easy to find what I was looking for, fast delivery. Great to see less plastic packaging!
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E. D.
12 Nov 2024
Verified reviewinaccurate and incomplete address on CHRONOPOST label. Correct address with Palais des Thés account. Please correct for future deliveries.
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S. R.
12 Nov 2024
Verified reviewExcellent customer service
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B. G.
12 Nov 2024
Verified reviewPrompt deliver
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A. T.
11 Nov 2024
Verified reviewNous avons commandé plusieurs fois du thé de Hongrie, un thé très savoureux et délicieux.
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A. F.
7 Nov 2024
Verified reviewI arrived at this web looking for your camomile that I tasted in Disneyland Paris, and in this moment is out of stock I really would like to have it the rest of my order is fantastic I shared with some friends and they like a lot. I will buy again and taste other products. I loved the gift.
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L. R.
7 Nov 2024
Verified reviewVery fast service!
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I. V.
7 Nov 2024
Verified reviewGood
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E. K.
6 Nov 2024
Verified reviewThe teas are fabulous and very nicely presented
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M. C.
5 Nov 2024
Verified reviewEccellente
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L. M.
4 Nov 2024
Verified reviewThe best tea brand
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S. B.
4 Nov 2024
Verified reviewDe levering is snel en er wordt goed gecommuniceerd.
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J. B.
4 Nov 2024
Verified reviewI love it
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D. C.
4 Nov 2024
Verified reviewAmazing, we are the customers since 2021!
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P. B.
4 Nov 2024
Verified reviewArrived very quickly from France to Italy.
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K. S.
4 Nov 2024
Verified reviewI really liked the website – it's very user-friendly, clear, and the ordering process is quick and easy. The delivery was also fast, which I appreciate. However, there was one issue: the package was left in the hallway of my apartment building without a signature, just on the floor. I was away at the time and had to ask my neighbors to keep it for me, which was inconvenient. It would be much better if the delivery required a signature or was taken to the nearest pick-up point to avoid situations like this.
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M. B.
4 Nov 2024
Verified reviewDelivery arrived safely
Reviews displayed in chronological order
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