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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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E. B.
12 Mar 2025
Verified reviewa very reliable tea shop with excellent choice of teas
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E. K.
10 Mar 2025
Verified reviewPerfect service, wonderful teas!
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S. G.
8 Mar 2025
Verified reviewL ordine è arrivato in pochi giorni e l imballaggio ben curato come sempre
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G. V.
5 Mar 2025
Verified reviewVery satisfied with website.
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P. A.
4 Mar 2025
Verified reviewVoici un beau commentaire pour une boutique de thé : Un voyage sensoriel exceptionnel ! Je suis absolument enchanté par la qualité des thés que j'ai reçus de votre boutique. Chaque dégustation s'est transformée en un véritable moment de plaisir et de découverte. Les thés noirs m'ont particulièrement impressionné par leur caractère à la fois puissant et nuancé. Les notes boisées et maltées se déploient harmonieusement en bouche, laissant une finale longue et satisfaisante. J'ai particulièrement apprécié la richesse aromatique qui persiste même après plusieurs infusions. Quant aux thés verts, ils sont tout simplement divins ! La fraîcheur herbacée des premières notes cède progressivement la place à des saveurs plus douces et végétales. Le parfait équilibre entre vivacité et douceur témoigne d'un savoir-faire exceptionnel dans la sélection et le traitement des feuilles. Je tiens à remercier sincèrement toute votre équipe pour votre passion et votre dévouement à l'art du thé. Votre sélection exquise a transformé mes pauses quotidiennes en véritables instants de bonheur. Sans aucun doute, je reviendrai très prochainement explorer davantage votre merveilleuse collection. Votre boutique est devenue ma référence incontournable pour des thés d'exception. Avec toute ma gratitude pour ces moments de dégustation inoubliables.
Reply from Palaisdesthes.com
Bonjour, Quel plaisir de vous lire ! Une véritable ode aux thés et aux ressentis sensoriels avec toute la poésie qu'ils nous offrent. C'est notre passion de vous accompagner dans la découverte de ce trésor vert et de partager ces moments ensemble. Nous sommes ravis que nos thés vous ait conquis et nous vous souhaitons une voie du thé riche en découvertes et saveurs à nos cotés ! Belle journée Leila
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J. S.
27 Feb 2025
Verified reviewVery good
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J. P.
25 Feb 2025
Verified reviewJust good en quick delivery.
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K. G.
23 Feb 2025
Verified reviewEverything was very easy. Choosing, ordering and delivery on time.
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T. F.
20 Feb 2025
Verified reviewThe best
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T. D.
19 Feb 2025
Verified reviewExcellent products and service!! we will order again
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C. P.
18 Feb 2025
Verified reviewall good - from the order to the the delivery and to the quality of the tea
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I. B.
16 Feb 2025
Verified reviewGoede thee en snelle levering! Mooi verpakt en leuk dat er een theebus bijzat
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C. D.
15 Feb 2025
Verified reviewWebsite could be a little clearer and just offer the option of the tea, where when clicked on you can choose the sizing. Now it's multiples, which is sometimes confusing. But fine!
Reply from Palaisdesthes.com
Hello and thank you for your insightful feedback! We’re thrilled to hear you enjoyed our offerings and appreciate your suggestion regarding the website's layout. Your experience is important to us, and we will certainly take your comments into consideration as we strive to enhance clarity for our customers. Thank you again for your support! Best regards. Pauline
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D. G.
13 Feb 2025
Verified reviewVery well designed webpage and clear experience.
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C. O.
12 Feb 2025
Verified reviewLarge and tasteful variety of teas. It's nice they offer free samples with every purchase so one can get to know the whole range.
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M. S.
11 Feb 2025
Verified reviewNo problem with my order, arrived safely in a few days.
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A. K.
11 Feb 2025
Verified reviewHigh quality tea!
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J. K.
11 Feb 2025
Verified reviewVery tasty teas :)
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C. G.
11 Feb 2025
Verified reviewStandard delivery with clear order tracking
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N. H.
11 Feb 2025
Verified reviewCorrecte levering. Er zaten enkele staaltjes bij dus dat was wel leuk.
Reviews displayed in chronological order
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