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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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Szilvia O.
12 Jun 2025
Verified reviewWonderful selection of high quality tea, wonderful packaging reasonable price
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Arūnas P.
10 Jun 2025
Verified reviewOutstanding professionalism in the store – thank you and warm regards from Lithuania.
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Ml G.
4 Jun 2025
Verified reviewGreat
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Elaine W.
4 Jun 2025
Verified reviewDelivery was good. I only wish I didn't have to be at home in order to receive my package.
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Federico R.
4 Jun 2025
Verified reviewVery fast, sublime flavours
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M. E.
2 Jun 2025
Verified reviewWebsite easy to navigate, and overall great online shopping experience.
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Sven P.
1 Jun 2025
Verified reviewI’m -as always- totally satisfied with the tea and delivery of Palais des Thes. And I’m a loyal customer of them.
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Tamara D.
25 May 2025
Verified reviewAmazing tea, I love it! Would take it again!
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Florin G.
23 May 2025
Verified reviewThank you ! You are the best !
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A. L.
22 May 2025
Verified reviewGreat
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S. R.
13 May 2025
Verified reviewExcellent, as always! Thank you
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M. S.
10 May 2025
Verified reviewNo problems whatsoever with my delivery, very pleased.
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M. G.
9 May 2025
Verified reviewAs usual a perfect shopping experience at Palais des Thés
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M. G.
9 May 2025
Verified reviewCourteous,efficient,a pleasure to deal with
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M. O.
7 May 2025
Verified reviewThe order was well packed and arrived in good condition. Excellent up to date communication on delivery status.
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E. K.
5 May 2025
Verified reviewPerfect
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M. A.
4 May 2025
Verified reviewEverything was perfect and beautiful, but we hope that shipping will be done through one of the logistics companies for faster delivery and easier dealing with them, unlike local mail.
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S. H.
1 May 2025
Verified reviewЯ очень довольна поставкой. Это уже третий мой заказ. Отправка быстрая. Доставка домой. Спасибо вам большое!
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M. B.
30 Apr 2025
Verified reviewQuick delivery
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O. K.
30 Apr 2025
Verified reviewSelection other tea was easy, information was clear
Reviews displayed in chronological order
Contact
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