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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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J. S.
8 Jul 2025
Verified revieweverything was very good
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Razvan B.
5 Jul 2025
Verified reviewPerfect packing, speedy delivery. Thank you !
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Laura M.
4 Jul 2025
Verified reviewWebsite is very user friendly, in both English and French! Was surprised at how quickly the parcels I ordered arrived to Ireland and I'll definitely order again once I've run out of my current batches.
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Barbara B.
1 Jul 2025
Verified reviewDelicious teas and quick distribution.
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Piotr S.
1 Jul 2025
Verified reviewAs usual - hassle free, smooth and pleasant process
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Eveli K.
27 Jun 2025
Verified reviewThe tea is so good! The webshop is very convenient, delivery is reasonable, the free samples are so sweet and most importantly- the tea is delicious!
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Pamela H.
27 Jun 2025
Verified reviewThe website is fine. I am mostly interested in tea bags, so I like that they have a section for this.
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Laia L.
27 Jun 2025
Verified reviewEl envío fue rapidísimo y la calidad de los tes, como siempre, espectaculares.
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A. R.
26 Jun 2025
Verified reviewWebsite is clear, choices can be made without hassle and delivery is according to plan. Costs for delivery are high, that is the only negative point.
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George ea T.
25 Jun 2025
Verified reviewDue to the lack of eircode on the address it held up delivery. Your tea is among the best.
Reply from Palaisdesthes.com
Hello, thank you for your review which highlights our selection of teas. We're sorry for the inconvenience, which we've passed on to our improvement department, and can confirm that your order was nevertheless delivered within the delivery time indicated on our site. Have a nice day, Camille.
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Ulrika S.
25 Jun 2025
Verified revieweverything good
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Barbara H.
23 Jun 2025
Verified reviewExcellent tea, excellent delivery service. Will order again soon.
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Patrizia sr gabriella M.
22 Jun 2025
Verified reviewPerfect
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Kirsti L.
21 Jun 2025
Verified reviewEverything went very good, this is the best place to buy tea.
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Ekaterina M.
19 Jun 2025
Verified reviewAll is good
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Catalin dumitru M.
19 Jun 2025
Verified reviewplease in the future pack carefully the products.
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Claire C.
19 Jun 2025
Verified reviewSuper fast delivery.
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Tatiana K.
19 Jun 2025
Verified reviewEverything is ok
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Elnara C.
18 Jun 2025
Verified reviewAll perfect
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Hanneke D.
13 Jun 2025
Verified reviewGood and prompt service, as always
Reviews displayed in chronological order
Contact
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