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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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Lucia O.
8 Nov 2025
Verified reviewCustomer service very kind and prompt answers
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Dmitrij C.
8 Nov 2025
Verified reviewIt is the constsnt excelent tea supplier for our family for three years already.
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Cesare S.
6 Nov 2025
Verified reviewits ok
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Elaine W.
6 Nov 2025
Verified reviewI’m pleased with my order. Loved the teas and the reviews. It’s not easy to time delivery so I’m at home so that’s not so great.
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Gemma E.
6 Nov 2025
Verified reviewSo impressed. Fast delivery all the way to New Zealand from France with extras. Well packaged, tea amazing. Re-living my precious Paris memories.
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Sam P.
5 Nov 2025
Verified reviewI'm very happy with my order. Just love it!
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Dali T.
3 Nov 2025
Verified reviewEasy to navigate
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Cassandra Z.
1 Nov 2025
Verified reviewQuick delivery
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György V.
31 Oct 2025
Verified reviewThx!
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Ina R.
28 Oct 2025
Verified reviewPerfect
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David-Anthony C.
26 Oct 2025
Verified reviewImpeccable
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Madeleim G.
26 Oct 2025
Verified reviewEl envío fue muy rápido y todo llegó en excelentes condiciones. Obviamente no he probado todos los tés pero regreso a la marca porque para mí es una de las mejores!
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Sergio A.
24 Oct 2025
Verified reviewEvery was fine. Thank you.
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Myroslava V.
23 Oct 2025
Verified reviewThe best tea choice
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Maria C.
23 Oct 2025
Verified reviewThe order was shipped and delivered quickly and with no issues
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Anna H.
23 Oct 2025
Verified reviewGreat selection, high quality teas.
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Victor D.
18 Oct 2025
Verified reviewThrilled to order again.
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Fiona V.
18 Oct 2025
Verified reviewLovely teas and fast delivery. I highly recommend these teas. I particularly loved the Windhuk.
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Mireille V.
18 Oct 2025
Verified review...
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Svetla I.
18 Oct 2025
Verified reviewA very well organized online store with a wide selection of different types of tea and accessories. Useful information provided that is not cluttered, it is clear and good enough. Recommended it!
Reviews displayed in chronological order
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