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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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Ronan C.
2 May 2026
Verified reviewGreat products, exceptional range, dependable service as usual - highly recommend.
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Herman D.
1 May 2026
Verified reviewI am very happy with my order! Ordering was very easy thanks to the beautiful and very user-friendly website. The delivery was very fast, considering the journey from France to the Netherlands. You can see that a lot of attention was paid to it. Worth repeating!
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Ricardo R.
30 Apr 2026
Verified reviewMuy fácil navegar por la web. Un producto variado y de mucha calidad. Y que decir de la entrega, solo 3 días y siendo a otro país. EXCELENTE!!
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Nathalie V.
28 Apr 2026
Verified reviewDelightful tea and quick delivery
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W. H.
28 Apr 2026
Verified reviewNice and quick
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Dave M.
27 Apr 2026
Verified reviewA very fine tea for avdecent price.
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Thijs V.
27 Apr 2026
Verified reviewWorld's best tea shop
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Olena B.
25 Apr 2026
Verified reviewVery quickly and at time
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Micky S.
23 Apr 2026
Verified reviewVery user friendly website. No problems with my usual order, a satisfied customer.
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Tiina B.
21 Apr 2026
Verified reviewI miss the 1kg bags of earl grey loose tea.
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Miriam G.
17 Apr 2026
Verified reviewThe website was easy to use and postage was timely.
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Monica S.
17 Apr 2026
Verified reviewNot fast enough
Reply from Palaisdesthes.com
Dear customer, Please accept our apologies for the delay and thank you for your feedback. We hope this setback will not dampen your interest in our company. Enjoy your tasting. Pauline
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Gal J.
16 Apr 2026
Verified reviewThe site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there.
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Tiina K.
16 Apr 2026
Verified reviewGood
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Linda D.
16 Apr 2026
Verified reviewEasy to order and fast delivery. Thank you!
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Danielly B.
16 Apr 2026
Verified reviewThe order came well packed as always, no boxes damaged or anything.
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Dmitrij C.
15 Apr 2026
Verified reviewLong cooperation.
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Sofios consulting engineers S.
15 Apr 2026
Verified reviewAll perfect and fast.
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Thomas C.
14 Apr 2026
Verified reviewI love buying from the shop. It’s easier than going and getting something locally. I have been buying from them for more than a decade never once gave me anything but the very best service.
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E. N.
13 Apr 2026
Verified reviewIk ben heel een blij met deze bestelling. De thee is goed en werd vlug bezorgd. Stevig verpakt. Verzending naar Nederland is duur maar daar is niks aan te doen. Ik heb het er voor over omdat de kwaliteit van deze thee zo goed is.
Reviews displayed in chronological order
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