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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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K. K.
10 Aug 2026
Verified reviewDelicious tea, well designed flavours, bravo
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S. N.
9 Aug 2026
Verified reviewGood experience overall
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Thuy H.
7 Aug 2026
Verified reviewLove the teas, fast shipping. Will purchase again.
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Sonia F.
6 Aug 2026
Verified reviewVery satisfied with the order, properly delivered and easy to access the website.
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Kiichiro K.
6 Aug 2026
Verified reviewVery quick and well packaged as usual
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Rafael T.
6 Aug 2026
Verified reviewConsider to include delivery in the cost of teas when the order amount is sufficiently high. Also for deliveries in the EU, not only for France.
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Najiyya C.
6 Aug 2026
Verified reviewVery good quality products.
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Valeria L.
6 Aug 2026
Verified reviewVery good, a perfect, meticulous and attentive service. I would recommend it!
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Patricia B.
28 Jul 2026
Verified reviewFast delivery to The Netherlands
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Sharee W.
26 Jul 2026
Verified reviewVery fast and efficient given I live in Australia
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Carita G.
24 Jul 2026
Verified reviewTo the filter for example black tea, it would be nice to have an option “non flavored”.
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D. S.
20 Jul 2026
Verified reviewJ'aurais aimé plus de possibilités de livraison. L`où j'habite, la poste offre d'autres options plus pratiques que la livraison à la porte. Mais c'est peut être difficile à arranger depuis la France.
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Laurens V.
19 Jul 2026
Verified reviewI didn’t receive my teas. Was probably delivered to another home so I’m quite annoyed.
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Damir K.
19 Jul 2026
Verified reviewEasy to order, clear website. Fast delivery.
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Monica S.
17 Jul 2026
Verified reviewVery good explanations and descriptions for all items, easy to browse and choose your favourites
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A. V.
16 Jul 2026
Verified reviewFast
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Thijs V.
16 Jul 2026
Verified reviewA wide variety of high quality teas!!! Fast delivery Great service allround Best in the world!!!!
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Kirsti L.
16 Jul 2026
Verified reviewPdT have very good tea and a delivery goes good and fast.
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Galia R.
16 Jul 2026
Verified reviewNice website
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Momentum B.
14 Jul 2026
Verified reviewAll has gone very well, from selection to delivery and support team.
Reviews displayed in chronological order
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