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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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Minna L.
11 Sept 2026
Verified reviewDelivery was fast and it was so easy to buy online.
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N. S.
11 Sept 2026
Verified reviewQuality products and fast delivery
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E. M.
10 Sept 2026
Verified reviewthe delivery was done quickly but the package was left in an hidden place difficult to retrieve
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Laura A.
8 Sept 2026
Verified reviewEverything perfect! Delivery very quick. Packaging ok.
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Natalia A.
8 Sept 2026
Verified reviewEasy to order, fast delivery! Great experience overall
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Barbara B.
1 Sept 2026
Verified reviewI’ve been a customer for years and will only drink Palais des Thés tea. All orders are accurate, prompt and great value.
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ángeles M.
1 Sept 2026
Verified reviewVuestro Té Chai Imperial me encanta y desde que lo probé en el 2021, no tomo otro. Como lo conocí en un viaje por la Alsacia...en la ciudad de Metz y me lo traje para Granada, España. Desde entonces lo pido por vuestra página web. Tenéis unos productos de mucha calidad. Hasta pronto.
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Ziga M.
30 Aug 2026
Verified reviewThe tea was delivered very soon, I was surprised and very happy! The tea itself is supreme, probably the best I’ve tasted so far.
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Claudiu L.
28 Aug 2026
Verified reviewVery good. I am happy with my purchase
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Polina K.
25 Aug 2026
Verified reviewall perfect!
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Monica S.
23 Aug 2026
Verified reviewJust on time, even if it’s a bit expensive.
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Anar M.
22 Aug 2026
Verified reviewExcellent service and great products. Thank you!
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Dave M.
20 Aug 2026
Verified reviewA perfect tea, my wives favorite, for a reasonable price and a quick delivery.
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Lisanne A.
19 Aug 2026
Verified reviewI can always easily find what I'm looking for on the website and the delivery was super quick! Whenever I want to surprise myself or someone else, there's many lovely tips on the website to show you your way. Always a pleasure to shop for tea here.
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Renata V.
19 Aug 2026
Verified reviewVey good quity teas, good communication, apart from one occasion good wrapping of order. Little gifts very much appreciated and Thanks 🙏
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Przemyslaw A.
16 Aug 2026
Verified reviewin time no problems at all
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Gunnar K.
15 Aug 2026
Verified reviewDelivery was on cue and correct
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Nicholas C.
13 Aug 2026
Verified reviewThis was my first time ordering from Palais Des Thes and I found the whole experience an easy and well managed process. Delivery was prompt and as a gift the receiver has been more than happy with the product ordered so far. My family can probably look forward to receiving some nice tea for Christmas this year. 5 stars
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Stephanie K.
12 Aug 2026
Verified reviewWe drank this tea in a hotel in France and I also wanted to have this delicious tea at home. So I went looking for the tea and found this website, and the amazing thing is they also ship their tea to the Netherlands. The site is very easy to use, the delivery went well, I definitely recommend them!
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Malgorzata G.
11 Aug 2026
Verified reviewVery quick delivery ( international).
Reviews displayed in chronological order
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