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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
4 Dec 2021
Verified reviewAll went smoothly
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A. A.
29 Nov 2021
Verified reviewQuick and easy to book
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A. A.
29 Nov 2021
Verified reviewThe booking experience was good. Navigation is convenient. The booking process is user friendly.
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A. A.
29 Nov 2021
Verified reviewExcellente application qui permet d'un coup d'oeil de bénéficier de tarifs de parking attractifs dans un Paris devenu inabordable....
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A. A.
29 Nov 2021
Verified reviewSwift and easy process.
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A. A.
29 Nov 2021
Verified reviewEasy and quick
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A. A.
29 Nov 2021
Verified reviewFacile et choix
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A. A.
29 Nov 2021
Verified reviewExcellent
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A. A.
29 Nov 2021
Verified reviewGood app
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A. A.
29 Nov 2021
Verified reviewstraight forward -easy
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A. A.
29 Nov 2021
Verified reviewMy GPS was stolen :)
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry to hear that your GPS has been stolen. Unfortunately we just found out what happened through your comment since we can verify that you have not contacted us by phone or email. Unfortunately we cannot take any action since Onepark is only the booking platform and not the parking itself. We therefore recommend you to contact the car park in order to find a solution. Please do not hesitate to contact us for any questions.
Reply from A. A.
Why is there not a no star alternative? I did a police report, and in the app it was a 24 hour survalience. Which of course is a hoax.
Show exchanges Hide exchanges -
A. A.
29 Nov 2021
Verified reviewEasy, clear info.
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A. A.
29 Nov 2021
Verified reviewAbcd
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A. A.
29 Nov 2021
Verified reviewWorked very well
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A. A.
29 Nov 2021
Verified reviewI've got no issue
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A. A.
25 Nov 2021
Verified reviewReservation facile
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A. A.
25 Nov 2021
Verified reviewVery easy to book and very good value.
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A. A.
25 Nov 2021
Verified reviewOnly one car park option, only one payment option
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A. A.
25 Nov 2021
Verified reviewFast and efficient service - very good
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A. A.
25 Nov 2021
Verified reviewEasy to follow website
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