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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
4 Dec 2021
Verified reviewI definitely will use the service again!
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A. A.
4 Dec 2021
Verified reviewVery reasonable price. Direct link to the reservation page from Google Maps is much convenient.
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A. A.
4 Dec 2021
Verified reviewI'm very happy with your system. I will buy more.
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A. A.
4 Dec 2021
Verified reviewEasy platform! Loved it!
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A. A.
4 Dec 2021
Verified reviewEasy and quick
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A. A.
4 Dec 2021
Verified review4 star because it wasn't indicated in the offer that I have to hand over the key and letting the parking attendant park the vehicle.
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A. A.
4 Dec 2021
Verified reviewEASY TO USE
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A. A.
4 Dec 2021
Verified reviewThe booking process was good. It was missing information on what would need to be done if I needed to add extra parking time. And the dream would be to receive money back if we used less parking time than pre-booked.
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A. A.
4 Dec 2021
Verified reviewEasy service to use for parking, very straightforward and price was very reasonable.
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A. A.
4 Dec 2021
Verified reviewEasy to use
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A. A.
4 Dec 2021
Verified reviewClear navigation
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A. A.
4 Dec 2021
Verified reviewEasy
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A. A.
4 Dec 2021
Verified reviewRelieves you from having to search for a place to park once you arrived at destination and on time. Easy process easy to find a place near your destination upfront.
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A. A.
4 Dec 2021
Verified reviewSuper easy and safe. The car park could be cleaner but it was fine.
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A. A.
4 Dec 2021
Verified reviewTime should be registered upon first entry. Difficult to judge time if arrival at garage.
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A. A.
4 Dec 2021
Verified reviewEasy to use
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A. A.
4 Dec 2021
Verified reviewNo complaints ! Will be using this service again.
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A. A.
4 Dec 2021
Verified reviewAlways fast and several options available
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A. A.
4 Dec 2021
Verified reviewProblème à entrer et à sortir du parking , code ne marchait paz.
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A. A.
4 Dec 2021
Verified reviewI could not get out at the barrier for over 20 minutes
Reply from Onepark.co
Dear client, thank you for your comment and we are very sorry for the inconvenience which may have been caused. We kindly ask you to check your inbox as one of our agents has sent you an email. Thank you for trusting in Onepark.
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