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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
1 Nov 2021
Verified reviewExcellent
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A. A.
1 Nov 2021
Verified reviewGood and simple
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A. A.
1 Nov 2021
Verified reviewTried it for the first time.. very cautiously, because the internet marketplace is full of fakes. But everything went perfectly! Just absolutely smooth, easy and perfect. I would have perhaps been more confident of the process if it didn't demand my credit card, but PayPal, ideal etc.
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A. A.
1 Nov 2021
Verified reviewVery simple and straight forward .
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A. A.
1 Nov 2021
Verified reviewMy train was delayed and the machine wouldn’t update my ticket or accept my payment card. I was getting very stressed as my French is somewhat limited! The lady at the other end of the assistance button was excellent. She was extremely helpful. Would highly recommend
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A. A.
31 Oct 2021
Verified reviewAll OK
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A. A.
31 Oct 2021
Verified revieweasy
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A. A.
31 Oct 2021
Verified reviewEasy and very efficient.
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A. A.
31 Oct 2021
Verified reviewVery easy and quick
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A. A.
31 Oct 2021
Verified reviewI had to change my booking due to the train strike excellent service all around.
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A. A.
31 Oct 2021
Verified reviewQuick, easy and efficient process.
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A. A.
29 Oct 2021
Verified revieweasy booking & choice of locations
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A. A.
29 Oct 2021
Verified reviewPretty painless
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A. A.
29 Oct 2021
Verified reviewVery good
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A. A.
29 Oct 2021
Verified reviewThé website is ok, but once un the car Park, it is a mess. The application is completely not connected to the park so the place is not reserved, we need to present the confirmation email to get the ticket… We book a place in advance to save time not to spend 30 minutes to find the guy who can give the ticket…
Reply from Onepark.co
Dear client, Thank you for your comment and we are sorry to hear that you haven't been fully satisfied with our partner's car park. The procedure in this car park indeed involves exchanging the confirmation Email with a pre-paid ticket. This is described in the car park profile and confirmation Email. We would like to inform you that we have sent you an email with further information. Please do not hesitate to contact us.
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A. A.
29 Oct 2021
Verified reviewVery easy, quick, lots of parking spaces in Paris. Makes life easier!
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A. A.
29 Oct 2021
Verified reviewEasy to book, clear and complete instructions, well positioned: very satisfied! Only one question: 12:00 PM means 12:00 or 24:00?
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A. A.
29 Oct 2021
Verified reviewVery easy & flexible to book your parking at best rates.
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