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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
25 Nov 2021
Verified reviewSimple and quick to book
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A. A.
25 Nov 2021
Verified reviewWebsite could be much better. Difficult to find certain locations. Service is great.
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A. A.
25 Nov 2021
Verified reviewexcellent and simple.Able to change my times easily
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A. A.
25 Nov 2021
Verified reviewOk perfect
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A. A.
25 Nov 2021
Verified reviewLe personnel de l'hôtel était très sympathique
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A. A.
25 Nov 2021
Verified reviewLicens recognition didn't work, but is was fixed by the staff afterwards. The app is only for Spain Very small parking places
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A. A.
25 Nov 2021
Verified reviewentry code did not work No covered parking available Very helpful staff
Reply from Onepark.co
Dear client, thank you for your comment. We are sorry to hear that you were not fully satisfied with your booking. We would like to inform you that one of our agents has sent you an email in order to provide you more information. Thank you for trusting in Onepark.
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A. A.
25 Nov 2021
Verified reviewAll good - thank you
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A. A.
21 Nov 2021
Verified reviewVery comfortable
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A. A.
21 Nov 2021
Verified reviewhave used before, would not go anywhere else.
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A. A.
21 Nov 2021
Verified reviewEasy to use
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A. A.
21 Nov 2021
Verified reviewVery good
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A. A.
21 Nov 2021
Verified reviewCOMPLICATE PROCESS OF VALIDATION/ACCOUNT CREATION. GOOGLE THEN YET ANOTHERT WITH ONEPARK. NEED TO SIMPLIFY.
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry that you found the account creation and booking procedure complicated. If you have any further doubts in the future, please don't hesitate to get in touch with us either by calling the number in your confirmation Email or by using the online form: https://www.onepark.co/contact
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A. A.
21 Nov 2021
Verified reviewPhenomenal. love the service
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A. A.
21 Nov 2021
Verified reviewA seemless and easy experience. Although an open carpark, it felt very safe and easy to access. The park was very well located to CDG Terminal 2, frankly, or for the cost, which was less than half the price of a regular park, for only around 30 mins more detour, which was fine, even with a five year old (who was a trooper in fact). Would definitely use Onepark again.
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A. A.
21 Nov 2021
Verified reviewVery easy to navigate the website and find the right place to park in the area. Payment process was simple. Email confirmation with additional information was helpful.
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A. A.
21 Nov 2021
Verified reviewOn arrival I was asked to pay a supplement for my car despite ticking the correct box on booking. On the return we couldn't get an answer on the phoneline given and waited over an hour at 1 30 am trying to ring.
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A. A.
17 Nov 2021
Verified reviewefficient functional easy to book
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A. A.
17 Nov 2021
Verified reviewSuper easy to book my car park place which I was worried about - and it’s much cheaper than expected 👌 ( it would be even better if you accepted Apple Pay )
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A. A.
17 Nov 2021
Verified reviewVery easy to use site. I always use this car park. Very user friendly
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