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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
12 Dec 2021
Verified reviewUnfortunately our covered car park wasn’t accessible. Luckily a not covered place was offered instead.
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A. A.
12 Dec 2021
Verified reviewEasy to book and very quick.
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A. A.
12 Dec 2021
Verified reviewOne Park is brilliant! I have used them several times as I frequently drive to and stay in Paris. The site is so easy to use and whenever I have had a question their customer service is friendly and relaxed. This really is a great service.
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A. A.
12 Dec 2021
Verified reviewBuchung schnell und unkompliziert
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A. A.
12 Dec 2021
Verified reviewBeen there before very easy
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A. A.
12 Dec 2021
Verified reviewI reserved a space but at arrival there was no available spaces.
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry to hear that you weren't able to park. One of our agents has sent you an email in order to get more information. Please do not hesitate to contact us for any further questions.
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A. A.
12 Dec 2021
Verified reviewGreat customer service
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A. A.
12 Dec 2021
Verified reviewSimple et efficace
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A. A.
12 Dec 2021
Verified reviewGood price and location. Difficult to enter and exit
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A. A.
12 Dec 2021
Verified reviewVery good
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A. A.
12 Dec 2021
Verified reviewnice guys / nice location
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A. A.
12 Dec 2021
Verified reviewEasy to find appropriate location & easy to complete the booking.
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A. A.
12 Dec 2021
Verified reviewVery quick and efficient
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A. A.
12 Dec 2021
Verified reviewGreat service
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A. A.
5 Dec 2021
Verified reviewPersonal atento y plazas de garaje grandes.
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A. A.
5 Dec 2021
Verified reviewIt is unbelievable how easy it was to purchase, access, and the price unbeatable. All automated. Thank you technology !!
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A. A.
5 Dec 2021
Verified reviewEasy to book, amend or cancel
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A. A.
4 Dec 2021
Verified reviewClear and straight forward ordering. Competitive price.
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A. A.
4 Dec 2021
Verified reviewAs mentioned by previous users, the address provided is not correct, the entrance to the car park is on Wasserwerkstrasse at no. 6. Once that is clear, the process is super easy, punch in your parking code and you can drive in. The drive into the car park is a little narrow but parking is easy. You need to enter the Marriott Hotel from the car park, take an elevator up and walk across the skywalk of the hotel, take the escalator down and you are back on street level. I did not have to go through the hotel but turned right after the escalator down and was on the street right opposite the entrance into the car park (and hence took the same way back at the end of the parking).
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A. A.
4 Dec 2021
Verified reviewNice new app.
Reviews displayed in chronological order
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