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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
29 Dec 2021
Verified reviewWhen leaving the parking had to wait 10min for somebody to pick the call on the ticket gate to inform about the booking.
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A. A.
29 Dec 2021
Verified reviewDidn't say that the garage would be closed from 1pm on Christmas Eve to 9am on the 27th December. Otherwise fine.
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A. A.
29 Dec 2021
Verified reviewSmooth booking without problems. Very convenient.
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A. A.
29 Dec 2021
Verified reviewThe carpark is easy to find and is secured. The details provided were clear and easy to Understand. Will use the service in future.
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A. A.
29 Dec 2021
Verified reviewTo enter and exit the car park, my license plate was not scanned and recognized automatically to allow the barrier to open. There was totaly collapse with exit and I spent 1 hour to get out.
Reply from Onepark.co
Dear client, thank you for your comment and we are very sorry to hear that you had problems leaving the car park. We have checked in the system and we can see that one of our agents has already contacted you. For your next reservation we invite you to contact us in order to help you with the booking.
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A. A.
29 Dec 2021
Verified reviewGünstig 👍
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A. A.
22 Dec 2021
Verified reviewSuper easy to find and access and departure from location was a breeze. Extra points for clean bathroom on site.
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A. A.
22 Dec 2021
Verified reviewI have been using this service since 2019 and in general the service is excellent. The only disappointment I had was during my last travel in August, where I paid for covered parking service but noticed that my car was left at external spot.
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A. A.
22 Dec 2021
Verified reviewVery simple if you have onepark app.
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A. A.
22 Dec 2021
Verified reviewSimple to book, good prices and efficient service.
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A. A.
22 Dec 2021
Verified reviewDrive in, drive out by typing in a code. It couldn't have been easier.
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A. A.
22 Dec 2021
Verified reviewEasy to book, get to and park. Very convenient!
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A. A.
22 Dec 2021
Verified reviewAll good
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A. A.
22 Dec 2021
Verified reviewExperiencia estupenda el poder entrar en la ciudad sabiendo que tendrás sitio para aparcar. La gente del parking muy amables y todo perfecto
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A. A.
22 Dec 2021
Verified reviewfast and easy
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A. A.
22 Dec 2021
Verified reviewGood
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A. A.
22 Dec 2021
Verified reviewSmooth, please the intercom button, the admin lifted the barrier the minute I mentioned one park!
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A. A.
22 Dec 2021
Verified reviewGreat
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A. A.
22 Dec 2021
Verified reviewBest parking service!
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A. A.
22 Dec 2021
Verified reviewGood - Easy - Fair
Reviews displayed in chronological order
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