Go to website
Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
13 Mar 2022
Verified reviewParfait facilité commodité ponctualité
-
A. A.
13 Mar 2022
Verified reviewXxx
-
A. A.
13 Mar 2022
Verified reviewNice car parc, great location and good service!
-
A. A.
13 Mar 2022
Verified reviewVery comfortable to secure a parking space ahead of appointment; total peace of mind, the fee has been paid in advance Would have loved a price grid before booking : there is a huge price difference between an 8 hours’ stay on Friday and the next package available (3 days)
-
A. A.
13 Mar 2022
Verified reviewArrival and 4 day stay was good. Our registration was not recognised to leave. Attendant asked for proof of payment via an app. We were not able to show this as we had paper documents. These were accepted after a brief delay.
-
A. A.
11 Mar 2022
Verified reviewQuite easy to negotiate the site and book the parking
-
A. A.
11 Mar 2022
Verified reviewEverything’s okay.
-
A. A.
11 Mar 2022
Verified reviewService is good but not keen on having to agree to have my payment card details retained as part of T's & C's
-
A. A.
11 Mar 2022
Verified reviewEase of booking and the price were both excellent
-
A. A.
11 Mar 2022
Verified reviewFine
-
A. A.
11 Mar 2022
Verified reviewVery easy to use and the car park is very convenient for our hotel and tourist activities
-
A. A.
11 Mar 2022
Verified reviewNeeds to have better signage or instructions in the email. Had to phone the service desk to discover it was next to Pare Brise.
Reply from Onepark.co
Dear client, thank you for your comment. Every bit of feedback may help us improve the overall quality of our services. We have fowarded your comment to the corresponding department. Thank you for trusting in Onepark.
-
A. A.
11 Mar 2022
Verified reviewok good website
-
A. A.
11 Mar 2022
Verified reviewFluid experience, with multile entry.
-
A. A.
10 Mar 2022
Verified reviewNo information provided that if you leave the parking lot your reservation is immediately cancelled. No contact number provided to call if there is issues. Ended up paying 70 euros for 3 days when it should have been 40
Reply from Onepark.co
Dear client, We are sorry that you had to make another booking for the same period of time. On the very bottom of every confirmation Email you can find our contact number. Our customer service is available from Monday to Friday from 9:00 till 18:00 (CET). Outside those hours you can talk to our emergency service in English or French. We can see that you have exited the car park on monday the 28th at around 10:00 in the morning. Upon contacting us we could have explained the single-entry policy and could have reactivated your access code without the need to make another booking.
-
A. A.
2 Mar 2022
Verified reviewGreat service and app. Has saved me a lot of money on parking in the vicinity of airports.
-
A. A.
2 Mar 2022
Verified reviewQuick and easy with good price comparisons
-
A. A.
2 Mar 2022
Verified reviewfácil y con algunos buenos descuentos. no deja realizar pago con tarjeta mastercard o de ing, no se dónde está el problem, pero me pasa siempre y con varias tarjetas…
-
A. A.
2 Mar 2022
Verified reviewHow f… d up the designer of the website are? Booking a car park in Paris from Los Angeles and these guys think that I am stupid enough to book it LA time??? So they apply a 9h discount to the hours I want… I might switch to another app next time
Reply from Onepark.co
Dear client, thank you for your comment and we are sorry to hear that you are not satisfied with the functionality of the App and would love to receive a more detailed feedback. Therefore one of our agents has sent you an email in order to receive more information. Thank you for your feedback.
-
A. A.
2 Mar 2022
Verified reviewEverything very clear. Great price. Will definitely use again.
Reviews displayed in chronological order
Contact
Go to website
Certification
