Reviews for Onepark.co

Total: 6 901 reviews since 20/12/2020

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4.3

Based on 1 107 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

408 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
18 Mar 2022
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Quick, efficient and good value. Thanks
Experience from: 11 Jun 2022
A. A.
18 Mar 2022
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easy to use and change times and dates
Experience from: 16 Mar 2022
A. A.
18 Mar 2022
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Very good and clear service
Experience from: 11 Mar 2022
A. A.
18 Mar 2022
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Easy to find an easy to park
Experience from: 11 Mar 2022
A. A.
18 Mar 2022
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Very easy to set up an account, and a very easy site to navigate and book
Experience from: 16 Mar 2022
A. A.
18 Mar 2022
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Very easy and convenient
Experience from: 21 Jun 2022
A. A.
18 Mar 2022
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Very good
Experience from: 7 Apr 2022
A. A.
18 Mar 2022
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Easy
Experience from: 16 Mar 2022
A. A.
18 Mar 2022
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All easy to use
Experience from: 6 Apr 2022
A. A.
18 Mar 2022
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Easy and flexible
Experience from: 16 Mar 2022
A. A.
18 Mar 2022
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Parking space is quite big and access is not difficult
Experience from: 16 Mar 2022
A. A.
18 Mar 2022
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Very easy to find the parking options, which are clearly priced, easy to navigate the site. Overall very happy, recommend without hesitation.
Experience from: 15 Mar 2022
A. A.
18 Mar 2022
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Very simple process
Experience from: 18 Mar 2022
A. A.
18 Mar 2022
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Good
Experience from: 11 Mar 2022
A. A.
18 Mar 2022
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It’s a standard booking service for a car park
Experience from: 9 Mar 2022
A. A.
18 Mar 2022
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Easy to book
Experience from: 15 Apr 2022
A. A.
18 Mar 2022
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The parking was good value but the car park and signage could be improved
Experience from: 8 Mar 2022
A. A.
18 Mar 2022
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I parked in wrong parking and was helped out, much appreciated
Experience from: 7 Mar 2022
A. A.
14 Mar 2022
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Excellent
Experience from: 4 Apr 2022
A. A.
14 Mar 2022
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...
Experience from: 6 Mar 2022