Reviews for Onepark.co

Total: 6 901 reviews since 20/12/2020

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4.3

Based on 1 107 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

408 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
20 Apr 2022
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Experience from: 9 Apr 2022
A. A.
20 Apr 2022
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The reader did not accept our license number on our last day. It was very stressful. Once we figured out the intercom (not really visible) the person we spoke to entered our license number and we were able to leave.
Experience from: 8 Apr 2022
A. A.
20 Apr 2022
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👍🚘Just good
Experience from: 10 Apr 2022
A. A.
19 Apr 2022
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Amazing team! So reliable and friendly
Experience from: 11 Apr 2022
A. A.
19 Apr 2022
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Navigation on the side and Customer Service are Top!!!
Experience from: 9 Apr 2022
A. A.
19 Apr 2022
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Service was excellent and extremely smooth, very pleasant, professional and personal Thank You
Experience from: 8 Apr 2022
A. A.
19 Apr 2022
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Difficult to reach because of marathon, Sunday end Monday morning no personal present to make the ticket
Experience from: 3 Apr 2022
Reply from Onepark.co

Dear client, thank you for your comment and we are sorry to hear that you had difficulties to enter the car park due to the marathon. We will forward this information to the corresponding department in order to avoid situations like these. Please do not hesitate to contact us for any further information.
A. A.
19 Apr 2022
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Easy to find. Great parking space.
Experience from: 8 Apr 2022
A. A.
19 Apr 2022
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Goodcand easy to book. Prices are good. TOP 👍
Experience from: 16 Jun 2022
A. A.
19 Apr 2022
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Easy to do, simpel way to cancel 1 hout prior to arrival. Cheap.
Experience from: 22 Apr 2022
A. A.
18 Apr 2022
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Ok easy to use
Experience from: 13 Apr 2022
A. A.
18 Apr 2022
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Great!!!!
Experience from: 6 Apr 2022
A. A.
18 Apr 2022
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I spent more than one hour in total to contact the staffs for fix the multi entry ticket.
Experience from: 3 Apr 2022
Reply from Onepark.co

Dear client, thank you for your comment and we are very sorry that you had difficulties with the booking. According to the information given it states that in case there is no personal on site you need to call the interphone. For any further information please do not hesitate to contact us.
A. A.
14 Apr 2022
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Very easy and fantastic location!
Experience from: 13 Apr 2022
A. A.
14 Apr 2022
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Easy and fast to use
Experience from: 8 Apr 2022
A. A.
14 Apr 2022
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Straightforward.
Experience from: 12 Apr 2022
A. A.
14 Apr 2022
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super
Experience from: 4 May 2022
A. A.
14 Apr 2022
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Easy to navigate on your website
Experience from: 18 Apr 2022
A. A.
14 Apr 2022
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Fantastic, easy to book. The parking easy to access and located near the sites I wanted visit.
Experience from: 10 Apr 2022
A. A.
14 Apr 2022
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Brilliant!
Experience from: 4 Apr 2022