Reviews for Onepark.co

Total: 6 901 reviews since 20/12/2020

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4.3

Based on 1 107 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

408 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
10 May 2022
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Good location and safe affordable parking
Experience from: 30 Apr 2022
A. A.
10 May 2022
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Nice
Experience from: 30 Apr 2022
A. A.
10 May 2022
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A very easy site to use and from past reservations they are always secure and safe carparks
Experience from: 22 May 2022
A. A.
10 May 2022
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Perfect
Experience from: 1 May 2022
A. A.
10 May 2022
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The parking service was never to be found, directions sent me somewhere else, I called and no one answer, had to leave the car somewhere else.
Experience from: 29 Apr 2022
Reply from Onepark.co

Dear client, thank you for your comment and we are sorry to hear that you couldn't make use of your booking. We would like to inform you that we have sent you an email in order to study your case. Once we have received the information we will contact the car park.
A. A.
10 May 2022
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good
Experience from: 23 Apr 2022
A. A.
10 May 2022
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The Valet service I booked through OnePark were great, a super service. I accidently booked the incorrect return date, but on arrival, they managed to re-jig their staff/planning to go and collect my car, really appreciated them going the extra mile for me. Will def use again. Also relieved to find my car exactly as I left it :)
Experience from: 28 Apr 2022
A. A.
4 May 2022
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Snelle manier van reserveren , en klopt altijd
Experience from: 1 May 2022
A. A.
4 May 2022
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Its easy to find, good location, good price, service
Experience from: 15 May 2022
A. A.
4 May 2022
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Clear directions given, fair price.
Experience from: 28 Apr 2022
A. A.
4 May 2022
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Good
Experience from: 26 Apr 2022
A. A.
4 May 2022
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Veru easy to book!
Experience from: 27 Apr 2022
A. A.
4 May 2022
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Easy, Quick
Experience from: 24 May 2022
A. A.
4 May 2022
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Very good
Experience from: 10 May 2022
A. A.
4 May 2022
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Easy to use
Experience from: 1 May 2022
A. A.
4 May 2022
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Good clear system. Took very little time to complete the booking.
Experience from: 2 Sept 2022
A. A.
4 May 2022
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All went well. Only downside is need to call the support to exit the parking, and explain the onepark reservation incl. License plate, name, phone number…
Experience from: 29 Apr 2022
A. A.
4 May 2022
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Smooth, clear overview, logica and quick
Experience from: 28 Apr 2022
A. A.
4 May 2022
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The site is very easy to use and when I have used this service it has been excellent. Thank you.
Experience from: 5 May 2022
A. A.
4 May 2022
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Easy purchasing. Hoping it will all work out as easily as it sounds. No parking within 10mins of our hotel in the 3rd arrondissement, but a slightly longer walk. No issue. Also would be easy if you accepted Paypal and or Amex. But overall Mastercard and Visa are totally fine. So far great experience!
Experience from: 30 Apr 2022