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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
22 Jun 2022
Verified reviewBooking fine. Complicated by the formal address is the Exit (only) from the carpark. The entrance is in a different street.
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A. A.
22 Jun 2022
Verified reviewEasy to use
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A. A.
22 Jun 2022
Verified reviewvery easy to make a reservation
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A. A.
22 Jun 2022
Verified reviewQuick and easy
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A. A.
22 Jun 2022
Verified reviewReally quick and easy
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A. A.
22 Jun 2022
Verified reviewPrice and System is Gut 👍
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A. A.
22 Jun 2022
Verified reviewConfusing: I had to enter my credit card and accept a deduction of €0, then agree to a deduction of the price of parking
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A. A.
22 Jun 2022
Verified reviewGreat location, easy service at a good price.
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A. A.
22 Jun 2022
Verified reviewEasy procedure.
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A. A.
22 Jun 2022
Verified reviewFacile,comoda e rapida
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A. A.
22 Jun 2022
Verified reviewExcellent
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A. A.
22 Jun 2022
Verified reviewAll ok
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A. A.
22 Jun 2022
Verified reviewThe experience is overall good. I would like to make a suggestion about the ios app. It would be good to have a parking location address to be selectable or even clickable with a suggestion to show the location marker on the google map or apple map to get a direction. It is not very convenient to retype the address text in the google maps search.
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A. A.
22 Jun 2022
Verified reviewGreat location, cheaper than the competition and flexible with the booked time
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A. A.
22 Jun 2022
Verified reviewNo clicking around--just the info I needed right above the fold.
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A. A.
22 Jun 2022
Verified reviewEasy to book. Good location. Good value. The only bad thing was: Not so friendly welcome by a member of staff on arrival.
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A. A.
22 Jun 2022
Verified reviewIt wasn't clear that I was not booking the parking that was directly under the train station where I normally park. Then it wasn't clear how to find the parking lot that I ended up reserving
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A. A.
22 Jun 2022
Verified reviewVery prompt service.
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A. A.
22 Jun 2022
Verified reviewIt was my first booking . Therefore I was a little bit sceptical before. Booking was easy. The process on site of entering and checkout to/from the garage was easy. No problems at all. Would recommend it.
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A. A.
22 Jun 2022
Verified reviewEasy to use
Reviews displayed in chronological order
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