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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
10 Jul 2022
Verified reviewVery efficient and easy application !
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A. A.
10 Jul 2022
Verified reviewThe booking did not work at the parking lot. I wasted the full money.
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A. A.
10 Jul 2022
Verified reviewIn general very good. Only a 4 day offer is not available and I had to go with 5 days reservation package instead of just 4.
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A. A.
10 Jul 2022
Verified reviewDecent experience
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A. A.
10 Jul 2022
Verified reviewGreat service, would use again!
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A. A.
10 Jul 2022
Verified reviewwebsite had remembered an outdated credit card.
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A. A.
10 Jul 2022
Verified reviewVery good a shame the lift was out of order
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A. A.
10 Jul 2022
Verified reviewFast and easy.
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A. A.
10 Jul 2022
Verified reviewI am very satisfied, close to the palace, very convenient and safe, easy to get in and out!
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A. A.
10 Jul 2022
Verified reviewVery friendly and helpful staff which made this a positive experience. Recommend to use it!
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A. A.
10 Jul 2022
Verified reviewSwift and straigh forward
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A. A.
8 Jul 2022
Verified reviewThe reservatin was simple easy and clear. Only one small tink, I would recommend that on the email booking confirmation I could read also the fabric/marca (Toyota), not only model (Yaris)
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A. A.
8 Jul 2022
Verified reviewWorks well apart from the lack of flexibility. It would be great to be able to change times on the fly because sometimes we realise that we need to park for longer or less. Currently it’s not possible to change times once booked.
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A. A.
8 Jul 2022
Verified reviewfast & correct booking
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A. A.
8 Jul 2022
Verified reviewVery easy to navigate
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A. A.
8 Jul 2022
Verified reviewVery easy to register and then go on to book exactly what you require. Would recommend to anyone.
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A. A.
8 Jul 2022
Verified reviewVery good but do not understand why the prices are so high compared with two years ago same car park
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A. A.
8 Jul 2022
Verified reviewExtremely easy to navigate and understand
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A. A.
8 Jul 2022
Verified reviewEasy, fast and comfortable
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A. A.
7 Jul 2022
Verified reviewIt is confusing. I received an email confirming my ticket, but it contained very confusing information saying I need to ring ahead 30 minutes before arriving about a shuttle that was not mentioned before and the same email says there is no shuttle.
Reviews displayed in chronological order
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