Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
3 Jan 2023
Verified reviewSmooth booking experience. Once booked, the received email confirmation is very explicit
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A. A.
3 Jan 2023
Verified reviewEasy to book and use the carpark, wasn't easy to find where to navigate using satnav or google maps when new to the area. Need a better picture/description of entrance to carpark. But overall happy with the service.
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A. A.
3 Jan 2023
Verified reviewWould be good if you indicate how to access to the parking!. Once you go to pick up your car, a pedestrian cannot see where to access!
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A. A.
3 Jan 2023
Verified reviewQuick and easy.
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A. A.
3 Jan 2023
Verified reviewParking lot met all my expectations
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A. A.
3 Jan 2023
Verified reviewThe web experience is not great, the booking process is lengthy and it is too easy to select the wrong time and date. With regard to paying, PayPal would be a good option, better directions, an interactive map showing more clearly the location of the Rennes car park.
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A. A.
3 Jan 2023
Verified reviewsmooth and efficient
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A. A.
3 Jan 2023
Verified reviewVery easy and clear website and no problems at all with the parking we booked.
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A. A.
3 Jan 2023
Verified review!!!
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A. A.
3 Jan 2023
Verified reviewEasy and reliable.
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A. A.
29 Dec 2022
Verified reviewSecure parking space
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A. A.
29 Dec 2022
Verified reviewSimple et efficace
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A. A.
29 Dec 2022
Verified reviewVery good service and helpful with changing dates and times.
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A. A.
29 Dec 2022
Verified reviewVery good
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A. A.
29 Dec 2022
Verified reviewEasy book and cancel and modify. It's indeed convenient. But I hope the cost can be paid by bankcontact card.
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A. A.
29 Dec 2022
Verified reviewDifficult to get bank card approval. I had to use uk card which will cost me transfer fees because it wouldn’t accept my spanish card
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A. A.
27 Dec 2022
Verified reviewThe TouchPanel on the outside didn’t work. We had to go in by the car entrance.
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A. A.
27 Dec 2022
Verified reviewGood
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A. A.
27 Dec 2022
Verified reviewCould not reach the parking lot due to street closed off for market.
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A. A.
27 Dec 2022
Verified reviewVery good, great service. I would recommend.
Reviews displayed in chronological order