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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
27 Dec 2022
Verified reviewTudo simples e eficiente! Estou muito satisfeito com o serviço!
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A. A.
27 Dec 2022
Verified reviewbueno
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A. A.
27 Dec 2022
Verified reviewEasy website to navigate.
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A. A.
26 Dec 2022
Verified reviewThe booking was easy. I still have to park my car this coming week.
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A. A.
26 Dec 2022
Verified reviewWas happy with the online booking and parking. One difficulty with the parking is, there are no signs to the exit. You really can't find the way to the exit!
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A. A.
26 Dec 2022
Verified reviewConvenient locations. Easy to book. Clear instructions and quick easy cancellation process.
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A. A.
26 Dec 2022
Verified reviewIt didn't recognise my number plate at the car park and ended up taking a ticket and paying twice as no one would answer to calls
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A. A.
21 Dec 2022
Verified reviewGreat service - second time user.
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A. A.
21 Dec 2022
Verified reviewPerfect customer experience
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A. A.
21 Dec 2022
Verified reviewTop
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A. A.
21 Dec 2022
Verified review!!!
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A. A.
21 Dec 2022
Verified reviewOk.
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A. A.
21 Dec 2022
Verified reviewThe second Parkhouse war excellent. The first one catastrophic. But lady from call center was very prompt and helpfull to helping us to find new Parkhouse.
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A. A.
21 Dec 2022
Verified reviewI was really impressed with the ease of using Onepark! We had the code ready to enter and exit and it was so easy. We stayed at the hotel where we parked and saving money by using Onepark instead of paying the hotel directly for the parking. The hotel was within walking distance of the airport. It was so convenient.
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A. A.
21 Dec 2022
Verified reviewDifficult to find pedestrian access on way back, found a fire exit door open, not sure if that was supposed to be the way.. in the corridor was an old stained fold up bed, I was hesitant to go in but had to get my car.. Bus journey was easy
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A. A.
21 Dec 2022
Verified reviewQuick and easy check in and check out, just need to wait outside for car to be delivered from parking,
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A. A.
21 Dec 2022
Verified reviewEasy to use & good value prices
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A. A.
21 Dec 2022
Verified reviewExcellent
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A. A.
21 Dec 2022
Verified reviewNice app, really easy to book, to use and to pay.
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A. A.
15 Dec 2022
Verified reviewGreat. Easy.
Reviews displayed in chronological order
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