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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
8 Jan 2023
Verified reviewMy plate wasn’t identified by the camera and it was just a nightmare to go in and out each single time.
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A. A.
8 Jan 2023
Verified reviewTrès fonctionnelle et toujours un plaisir de réserver mon parking avec Onepark
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A. A.
8 Jan 2023
Verified reviewVery prompt bookings and easy navigation on the website
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A. A.
8 Jan 2023
Verified reviewAs a returning customer, so simple
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A. A.
8 Jan 2023
Verified reviewWe called the central office as we were not familiar with the concept, and we were helped so much!! Excellent experience!
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A. A.
8 Jan 2023
Verified reviewsmooth and confortable
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A. A.
8 Jan 2023
Verified reviewUser friendly and very helpful in locating parking garages .
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A. A.
8 Jan 2023
Verified reviewIst was a really Good Choice.
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A. A.
8 Jan 2023
Verified reviewI found the search feature to be more difficult than in the past. It is difficult to search and filter. There used to be a way to have a list by price, location etc
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A. A.
8 Jan 2023
Verified reviewVery easy to use. Great when visiting a new city
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A. A.
8 Jan 2023
Verified reviewGreat spot and great price.
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A. A.
8 Jan 2023
Verified reviewEasy to use
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A. A.
8 Jan 2023
Verified reviewuse of code to enter garage. no need to see a person or counter
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A. A.
3 Jan 2023
Verified reviewI booked the wrong dates, but it was simple and hassle-free to change them online.
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A. A.
3 Jan 2023
Verified reviewbooking process a bit difficult
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A. A.
3 Jan 2023
Verified reviewVery convenient and easy , thank you for the service.
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A. A.
3 Jan 2023
Verified reviewParking abroad couldn’t have been made easier, easy to locate with good access and plenty of spaces. Key info prior all given. 10/10 would highly recommend and use one park again. One recommendation I would make is to maybe be provided with contact details for the hotel /one park incase of any questions.
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A. A.
3 Jan 2023
Verified reviewVery convenient booking and usage . Thank you for a great service . I’ll certainly use it again .
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A. A.
3 Jan 2023
Verified reviewGood choice of parkings. Easy booking and reliable information
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A. A.
3 Jan 2023
Verified reviewConvenient and easy
Reviews displayed in chronological order
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