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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
27 Apr 2023
Verified reviewI hope there is security video and some proper fencing around the carpark. As the parking lot is not really closed , anyone can go out with any car he manages to steal.
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A. A.
26 Apr 2023
Verified reviewThe barcode in app was not recognized at the Parking gate entrance. I tried a lot and Intercom person was not helpful. I had to finally take a ticket and had to pay extra. Whatever i paid on app was loss for me.
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A. A.
26 Apr 2023
Verified reviewSo easy and convenient I want to change my other parking reservation to yours.
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A. A.
26 Apr 2023
Verified reviewI have been satisfied
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A. A.
25 Apr 2023
Verified reviewNo costumer service replied me to open the door to exit ( was not working the code ) luckily a staff member of the shopping center helped us otherwise no trust on one park ( customer service is was exceptionally closed said the Robot voice in the phone )
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A. A.
25 Apr 2023
Verified reviewgood and easy hopefully it's ok when we arrive
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A. A.
25 Apr 2023
Verified reviewEasily and useful with a large vision for parking availability.
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A. A.
25 Apr 2023
Verified reviewveyr easy
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A. A.
23 Apr 2023
Verified reviewVery easy to register
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A. A.
23 Apr 2023
Verified reviewThe friendliness of the service man on site is outstanding!
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A. A.
23 Apr 2023
Verified reviewReally good. Just put my dates in and price is always quick & easy
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A. A.
23 Apr 2023
Verified reviewEasy to use and quick to register and book a parking space.
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A. A.
23 Apr 2023
Verified reviewchanging times was easy
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A. A.
23 Apr 2023
Verified reviewExcellent!
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A. A.
23 Apr 2023
Verified reviewBeing forced to sing up for booking is not ok!
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A. A.
23 Apr 2023
Verified reviewVery easy to use and fast confirmation
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A. A.
22 Apr 2023
Verified reviewGood process
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A. A.
22 Apr 2023
Verified reviewI ended up paying twice! The instructions concerning what need to be done at the hotel to get my entrance ticket verified, arrived on my phone after the parking s soon had ended and I had left the car park. Will not use this service again!!
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A. A.
22 Apr 2023
Verified reviewWebsite and booking ok. However trying to explain to the carpark we had prepaid was a nightmare. Obviously no IT capability at the carpark to recognise our pre-booking. Poor. Wouldn’t use you again. Better just to arrive and get ticket at gate and then pay on way out
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A. A.
22 Apr 2023
Verified reviewLange Wartezeiten im Hotel Ibis.
Reviews displayed in chronological order
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