Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

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4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
26 Jun 2023
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Ok, blu radison’s service excellent
Experience from: 16 Jun 2023
A. A.
26 Jun 2023
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Easy to use
Experience from: 23 Jun 2023
A. A.
26 Jun 2023
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It's reliable and easy.
Experience from: 17 Jun 2023
A. A.
26 Jun 2023
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Very easy, everything was as stated. Will use again in the future
Experience from: 18 Jun 2023
A. A.
26 Jun 2023
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Perfect as always!
Experience from: 30 Jul 2023
A. A.
26 Jun 2023
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Easy platform, great service and great prices
Experience from: 17 Jun 2023
A. A.
26 Jun 2023
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Easy, competitive prices, looking forward for next time.
Experience from: 15 Jun 2023
A. A.
26 Jun 2023
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Very easy to book
Experience from: 22 Jun 2023
A. A.
26 Jun 2023
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Easy communication and transfer to the airport. Using it already second time
Experience from: 12 Jun 2023
A. A.
19 Jun 2023
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I have been dealing with one park for several years. It is very convenient to me.
Experience from: 19 Jun 2023
A. A.
19 Jun 2023
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Sehr zuverlässiges System, preiswert
Experience from: 1 Sept 2023
A. A.
19 Jun 2023
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Easy process
Experience from: 17 Sept 2023
A. A.
19 Jun 2023
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Very easy to book
Experience from: 10 Jul 2023
A. A.
19 Jun 2023
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All ok did not recognise registration number but lady dealt with it at the desk
Experience from: 16 Jun 2023
A. A.
19 Jun 2023
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Easy to book, friendly service.
Experience from: 14 Jun 2023
A. A.
19 Jun 2023
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Thanks for producing an English version of the website - made things easier
Experience from: 21 Jun 2023
A. A.
19 Jun 2023
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Crazy good prices and easy to use
Experience from: 10 Jun 2023
A. A.
19 Jun 2023
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No problem, access easy and easy to get out...
Experience from: 9 Jun 2023
A. A.
19 Jun 2023
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Just in front of the central station
Experience from: 2 Jun 2023
A. A.
19 Jun 2023
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Booking was easy, good website, easy to navigate, so far so good
Experience from: 17 Jun 2023