Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

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4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

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5 ★

A. A.
19 Sept 2023
Verified review
Collected and verified by Verified Reviews
Easy Booking. Correct info. Good Work
Experience from: 7 Sept 2023
A. A.
19 Sept 2023
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The parking is very very tight parking and driving, it took 10mins to reach -5 and also come out of the parking. It is highly impossible to get in and get out without scratches in the car. not suited for family cars. Don't forget to enter the code even if there is someone opens the door for you.
Experience from: 5 Sept 2023
A. A.
19 Sept 2023
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Onepark is easy to use. Many locations to choose from. More location options would be nice. Especially in the Netherlands.
Experience from: 1 Sept 2023
A. A.
19 Sept 2023
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Always easy to book and good locations. Safe and well lit car parking.
Experience from: 8 Sept 2023
A. A.
19 Sept 2023
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Excellent
Experience from: 8 Sept 2023
A. A.
19 Sept 2023
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Perfect! Clean and safe!
Experience from: 9 Sept 2023
A. A.
18 Sept 2023
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Great parking app, but changing a reservation is not straight forward
Experience from: 20 Oct 2023
A. A.
18 Sept 2023
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Very easy booking, nice parking spot next to hotel - great!
Experience from: 8 Sept 2023
A. A.
18 Sept 2023
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Easy to book -- you saved my details from prior times, which makes it even quicker
Experience from: 22 Sept 2023
A. A.
18 Sept 2023
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Tho i hear a lot of car windows breaks in Paris i was kinda little worried, so yea nothing happened to my car then the security is great in there , also it would be great if someone stands at the gate and guide those who want to park because i was lost , so luckily one of the employees saw me and helped me out. The location security is great.
Experience from: 7 Sept 2023
A. A.
18 Sept 2023
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The parking entrance is not clearly indicated from the street (many plates and different entrance bars). The entrance lane is TOO thick: you scratch your bumper or our wheels/tyres.
Experience from: 6 Sept 2023
A. A.
18 Sept 2023
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Very poor. Still had to pay to get out of the car park. No one at the desk to ask either
Experience from: 12 Sept 2023
A. A.
18 Sept 2023
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Good locality for a good price. The access is very easy and clean and spacious parking.
Experience from: 6 Sept 2023
A. A.
18 Sept 2023
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very happy
Experience from: 6 Sept 2023
A. A.
18 Sept 2023
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I t was quick & simple
Experience from: 14 Sept 2023
A. A.
13 Sept 2023
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Easy to make the booking, as a first time customer
Experience from: 28 Sept 2023
A. A.
13 Sept 2023
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Very good option for finding more convenient parking spots around Zurich airport where parking fees are extremely high
Experience from: 7 Sept 2023
A. A.
13 Sept 2023
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Hello, the overall experience with the site it's good. The problem I faced was that the parking is not very well specified regarding the right entrance to the parking, which I went to another one and had to pay twice for the parking.
Experience from: 9 Sept 2023
A. A.
13 Sept 2023
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Excellent!
Experience from: 17 Oct 2023
A. A.
13 Sept 2023
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Very good navigation, good access to map/acess details, and to previous customers' opinions on their experiences.the photos are also very useful.
Experience from: 17 Sept 2023