Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
10 Oct 2023
Verified review
Collected and verified by Verified Reviews
Good
Experience from: 6 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very straight forward
Experience from: 21 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Easy interface and responsive customer service when I had a question after the purchase.
Experience from: 26 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Easy booking and options
Experience from: 6 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Excellent
Experience from: 6 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Easy
Experience from: 30 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Navigation is easy. the precise maps and availability of other customer reviews for the parking space considered are most helpful. In particular, customer reviews are the way to find out whether the garage is clean and well maintained, or whether it presents difficulties such as excessively narrow spaces or narrow access passages, where a car could be damaged, and so on
Experience from: 8 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Is good to see a lot of options. Is the most expensive compared to other similar sites
Experience from: 30 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
I had only a problem to add new vehicle in the ios app. But in the website it did function. Other than that it was smooth experience
Experience from: 26 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
xxx
Experience from: 27 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
It's so easy to park and to pay. I do appreciate it.
Experience from: 4 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Not too bad.
Experience from: 6 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Easy to use app and simple process from finding car park to payment
Experience from: 27 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Perfect
Experience from: 23 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very easy to book, very easy to use. Amazing price as well, not possibly to find train station parking this cheap anywhere in my home country. Great value for money.
Experience from: 26 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
The google maps location doesn't match with the actual location and since we got a late flight back we were not able to use the parking anyhow because it is not doable to go to the airport in any other fasion than the airport shuttle. I eventually only found the location by trying to match the picture on the booking website with what i found on google and then eventually google maps. Because i was searching for a parking near the location were google maps initially indicated that it was i needed to pay a whole lot for another parking spot.
Experience from: 20 Sept 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
So simple, quick and easy.
Experience from: 4 Oct 2023
A. A.
7 Oct 2023
Verified review
Collected and verified by Verified Reviews
Everything was ok
Experience from: 26 Sept 2023
A. A.
29 Sept 2023
Verified review
Collected and verified by Verified Reviews
Car park is a little on the tight side for the bigger car. But overall, easy to book, entry system easy to use. Plenty availability when we arrived in Nice.
Experience from: 23 Sept 2023
A. A.
29 Sept 2023
Verified review
Collected and verified by Verified Reviews
This is my third time using Onepark. Each of the other times went flawlessly. Too bad it is only available in France and Spain.
Experience from: 1 Oct 2023