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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
5 Nov 2023
Verified reviewExcellent, very easy to use. Will use again.
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A. A.
5 Nov 2023
Verified reviewFirst time user of the app. It worked well, easy to use.
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A. A.
5 Nov 2023
Verified reviewParking is not clean
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A. A.
5 Nov 2023
Verified reviewIt works!. I was sceptical that it would as this was my first time and it involved getting a space in a hotel car park in another country. I found a carpark as close as possible to the train terminal I needed in Paris CDG.. I was given a code. It got me in, there was a space, and it got me out again a few days later. No faff.
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A. A.
5 Nov 2023
Verified reviewVery easy and a good price
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A. A.
5 Nov 2023
Verified reviewEasy to use parking and friendly front desk. No problem going in and out of the car park.
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A. A.
3 Nov 2023
Verified reviewBrowsing is still a bit slow. Price indications somewhat approximate
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A. A.
3 Nov 2023
Verified reviewGoed
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A. A.
3 Nov 2023
Verified reviewTwice we had to wait a top long time for my car: 20min and 30min Thé hou go to the wrong place. Telling that I made the mistake. My confirmation and train number were clear.
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A. A.
3 Nov 2023
Verified reviewgood
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A. A.
3 Nov 2023
Verified reviewGreat as usual
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A. A.
3 Nov 2023
Verified reviewFantastic offer, app and service.
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A. A.
3 Nov 2023
Verified reviewEasy and intuitive
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A. A.
31 Oct 2023
Verified reviewVery satisfied with this parking in the centre of Paris.
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A. A.
31 Oct 2023
Verified reviewEntrance was narrow, my hatch was damaged when opening against a low ceiling.
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A. A.
31 Oct 2023
Verified reviewWas a bit difficult to figure out but succeeded in the end
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A. A.
31 Oct 2023
Verified reviewFinding the “One Park” section of the garage was difficult. There was no sign saying “One Park” on the street, so I drove in circles looking for an entrance. The entrance I went through (still don’t know if I was supposed to use it) said it was for a couple other companies but it was attached to the Novotel Hotel, so I went for it. Once in the garage it was easier to find, plenty of spots available, easy to park.
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A. A.
31 Oct 2023
Verified reviewEasy booking, great prices, and solid app.
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A. A.
31 Oct 2023
Verified reviewEasy and efficient
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A. A.
31 Oct 2023
Verified reviewTelephoned support for help with alteration to finish time and that we're Very helpful and professional well done
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