Go to website
Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
11 Nov 2023
Verified reviewок.
-
A. A.
11 Nov 2023
Verified reviewNot sure what OnePark could do but when I entered the carpark the instructions were to go to the cashiers office and get a ticket that would let me enter/exit a number of times. No one in the cashiers office and the number I called only spoke Spanish. Fortunately my son is fluent in Spanish but without him I would have been stuck. This happened twice, no one in the cashiers office. When I eventually left there WAS someone in the office and after a bit of Spanglish, got it sorted. Not sure the parking rate was that great but needs much. 2nd time I have used OnePark, last time a few years ago and better rate but similar problem getting in/out. Probably not OnePark´s fault but they could give the local carpark company a kick up the a****.
-
A. A.
9 Nov 2023
Verified reviewI booked last night and the process took moments and couldn’t have been easier. However the booking is for later this month and so this review would be more meaningful after I collect my car and the effectiveness and accuracy of the booking will be evident.
-
A. A.
9 Nov 2023
Verified reviewEasy to use & book
-
A. A.
9 Nov 2023
Verified reviewFirst, it seems I can't reserve without signing up. Next when signing up I have to specify far too much information. This is bad, this is not needed and makes me vulnerable for identity theft is case this information is leaked. I booked the parking before and so far it was not required to signup and only required information was asked. This change is certainly not an improvement!
-
A. A.
9 Nov 2023
Verified reviewFast and easy
-
A. A.
9 Nov 2023
Verified reviewThere was no-one at reception when we went to park the car. Luckily a car drove into the car park through the security gates so we could follow it in. We forwarded the email with the booking to the hotel to ensure they knew we had paid but received no acknowledgement. On returning to pick up the car reception was still unattended. Fortunately a workman knew the combination to the security gate so we could leave. Otherwise it was good - well placed, secure and convenient.
-
A. A.
9 Nov 2023
Verified reviewVery easy to complete
-
A. A.
8 Nov 2023
Verified reviewPayPal as payment option would be great
-
A. A.
8 Nov 2023
Verified reviewFor Onepark service I don’t have any claims. I have claims for Parking place. On 21:30 Parking is close and open only at 08:00. I arrive one day later, and can’t get inside parking. On weekend parking was totally close and I loose my car for weekend. When you come to pick up your car, my car was blocked another car, and I spend time to searching parking staff. Photos I can attached to you.
-
A. A.
8 Nov 2023
Verified reviewGenerally OK, but a photo of the park entrance would be helpful
-
A. A.
8 Nov 2023
Verified reviewGood website, clear orientation, fair prices, easy payment.
-
A. A.
8 Nov 2023
Verified revieweasy to navigat, good prices, easy payment.
-
A. A.
8 Nov 2023
Verified reviewEasy to use...no problems
-
A. A.
7 Nov 2023
Verified reviewThe car park was great in many ways. It was a bit difficult to find the first time, and finding the pedestrian access into the carpark was also a bit of a problem
-
A. A.
7 Nov 2023
Verified reviewfull understandable and easy to use from init to end
-
A. A.
7 Nov 2023
Verified reviewI have tried booking 3 different times and it kept falling in an error
-
A. A.
7 Nov 2023
Verified reviewIt was a good location prior to take our flight and return. We shall renew that experience
-
A. A.
5 Nov 2023
Verified reviewvery easy to navegate and lots of offers
-
A. A.
5 Nov 2023
Verified reviewIt took me 10 minutes to book a parking slot!! Geez, creating an account, verifying purchase with card and card reader, making payment, filling the form, etc, etc.... and all that for one parking hour! Crazy! Never again...
Reviews displayed in chronological order
Contact
Go to website
Certification
