Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
3 Jan 2024
Verified reviewPlenty of options, easy to navigate, straight forward and simple process
-
A. A.
3 Jan 2024
Verified reviewDobra lokalizacja miła i pomocna obsługa bardzo dobry parking polecam ceny ok.
-
A. A.
3 Jan 2024
Verified reviewMultiple attempts on monile did not work, eventually it worked flawless on desktop. Embarrassing in 2023
-
A. A.
3 Jan 2024
Verified reviewEasy to book. Decent rates. Unfortunately, the shuttle service applicable to my recurring bookings has periods when the service does not run. Twice in a row I have had to use a significantly more expensive taxi service instead.
-
A. A.
3 Jan 2024
Verified reviewGood price Correct instructions
-
A. A.
3 Jan 2024
Verified reviewSmooth booking. Informative confirmation.
-
A. A.
3 Jan 2024
Verified reviewArrived and they had my paperwork all printed out. Showed me where to park the car and I was on my way to the terminal in less than 5 min. Great service. I’ve already booked them for my next trip!
-
A. A.
3 Jan 2024
Verified reviewOnepark website is easy to use. I'm a happy customer.
-
A. A.
3 Jan 2024
Verified reviewVery easy to reserve, and information provided is clear
-
A. A.
30 Dec 2023
Verified reviewEasy and efficient
-
A. A.
30 Dec 2023
Verified reviewTrès bon accueil !
-
A. A.
30 Dec 2023
Verified reviewVery difficult to change licence plate number. Your site kept insisting on using my previous number. I had to cancel three times before finally succeeding.
-
A. A.
30 Dec 2023
Verified reviewThat was super convenient to book. Thanks
-
A. A.
30 Dec 2023
Verified reviewPerfect parking, price and location. Thanks
-
A. A.
30 Dec 2023
Verified reviewBetter signage on Decartes to find the hotel. It's well off the road and we had to ask directions to find it.
-
A. A.
29 Dec 2023
Verified reviewI did not receive an email to confirm my reservation.
-
A. A.
29 Dec 2023
Verified reviewEverything was excellenet
-
A. A.
29 Dec 2023
Verified reviewPark at Alicante for a week with door to door service and very little waiting for €30. Staff polite, system efficient. Perfect.
-
A. A.
29 Dec 2023
Verified reviewCool and easy
-
A. A.
29 Dec 2023
Verified reviewSuper
Reviews displayed in chronological order