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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
19 Mar 2024
Verified reviewCouldn’t get out of the car park on collecting car. Totally spoiled using it.
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A. A.
19 Mar 2024
Verified reviewReasonably straightforward and instructions to enter carpark were very clear (both email and SMS received). Some difficulty with payment but not insurmountable
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A. A.
19 Mar 2024
Verified reviewGreat, well located very close to Santiago Bernabéu staduum
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A. A.
19 Mar 2024
Verified reviewVery straightforward process and easy to complete a booking
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A. A.
19 Mar 2024
Verified reviewVery straightforward and easy.
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A. A.
19 Mar 2024
Verified reviewSmooth reservation, no problem.
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A. A.
19 Mar 2024
Verified reviewEasy and straight forward booking, the price in comparison to other parking garages in the area is extremely attractive.
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A. A.
19 Mar 2024
Verified reviewEasy to navigate and use, in plain English
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A. A.
19 Mar 2024
Verified reviewSuper simple d’utilisation. C’est ma 2eme expérience. J’ai pris un parking sur Paris à l’avenue Foch.
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A. A.
19 Mar 2024
Verified reviewEasy to book and good value for money
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A. A.
19 Mar 2024
Verified reviewThe ease of booking, finding, entering and leaving the park made this service exactly what I needed when I needed overnight parking in an unfamiliar city.
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A. A.
15 Mar 2024
Verified reviewFast, efficient, easy booking process
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A. A.
15 Mar 2024
Verified reviewFound parking on the app where I needed to be and at a very reasonable price... Booking is easy enough and received quick confirmation by email
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A. A.
15 Mar 2024
Verified reviewInfo person is not so cool, she behave me like a animal
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A. A.
15 Mar 2024
Verified reviewTrès bien, parking sécurisé, propre, facile d’accès. Accès aux toilettes et au bar de l’hôtel. Prix très raisonnable pour la zone.
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A. A.
15 Mar 2024
Verified reviewEasy to understand and to book. Good selection options.
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A. A.
15 Mar 2024
Verified reviewGood
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A. A.
15 Mar 2024
Verified reviewGreat experience
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A. A.
15 Mar 2024
Verified reviewEasy system when you park, just put in your code both when entry and exit. Our parking was very close to the train station
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A. A.
15 Mar 2024
Verified reviewPositive experience, as usual ! OnePark is réglable.
Reviews displayed in chronological order
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