Go to website
Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
26 Mar 2024
Verified reviewTrès bon service, rapide, facile à trouver et accès facile. C'était parfait.
-
A. A.
26 Mar 2024
Verified reviewSimple, Easy and Fast.
-
A. A.
26 Mar 2024
Verified reviewvery simple and fast booking with prefilled info including payment details
-
A. A.
26 Mar 2024
Verified reviewThe user interface of your website was very intuitive and easy to use. But I omitted a star because I had to take the time to find the best offer for me. If you can provide more information like the day package, I'll give you five stars.
-
A. A.
26 Mar 2024
Verified reviewI like using Onepark, the App isn’t easy to handle
-
A. A.
25 Mar 2024
Verified reviewVery disappointed… I’ve said it before, I made a mistake when I booked and selected the wrong date. I didn’t realize it and when I got there the agent told me I was a few minutes early and couldn’t get in… he never told me that it was the wrong date, just had me waiting at the gate, when I was taking my elderly father to the hospital. It was very bad service, I paid twice, asked for a refund when I got home and saw the actual booking date, was told I couldn’t get a refund (policy that sus you have to cancel one hour prior…), was given a promo code instead, that was not accepted in the SAME parking I rebooked to pick up my dad from the hospital… very bad customer service, at the location and online. Disappointing and sad. Won’t use Onepark and SAEME again
-
A. A.
22 Mar 2024
Verified reviewExcellent service
-
A. A.
22 Mar 2024
Verified reviewSo far so good. Used once before and it was fine once we understood that there are specific bays in the car parks for one park. Otherwise we would have been towed. Also the digicode entry exit system can be a bit daunting with doors not opening and closing etc. All part of the adventure
-
A. A.
22 Mar 2024
Verified reviewEasy website , lots of choice , always great parking .
-
A. A.
22 Mar 2024
Verified reviewlong as I had to validate many times before arriving to the end of opérations. Amex not accepted. 3D secure blocking the transactions. I'm not sure if this is the best way to manage
-
A. A.
22 Mar 2024
Verified reviewVery easy to use and find parking
-
A. A.
22 Mar 2024
Verified reviewUsing the onepark app on my phone was very simple... Entered the place i wanted to find parking And chose a price and place just right for me.. immediately got confirmation and information on how access and exit parking lot... Much easier when you have parking arranged in advance... great service use when ever I need to arrange parking in advance
-
A. A.
22 Mar 2024
Verified reviewDas Parkhaus ist sauber und unser Auto war sicher untergebracht. Leider hat die Einfahrt mir dem vorgebuchten Zugangscode nicht funktioniert. Das Problem wurde direkt vom Personal behoben. Die Rampen zwischen den Stockwerken sind sehr schmal. Mit unserem Kamiq ging es , aber es war eng.
-
A. A.
22 Mar 2024
Verified reviewVery satisfied. Have been using one park for many years.
-
A. A.
22 Mar 2024
Verified reviewGreat app and easy to use... found an ideal parking place Onepark quickly verified and confirmed with email and txt.. Sent access code and details for entering and exiting the car park
-
A. A.
22 Mar 2024
Verified reviewFast, on time, pickup anytime we wanted, thank you !
-
A. A.
22 Mar 2024
Verified reviewEasy and uncomplicated booking. Great value and looks the easiest car park to access that we'll be using in Spain.
-
A. A.
19 Mar 2024
Verified reviewgood
-
A. A.
19 Mar 2024
Verified reviewWe only booked! Please combine this purchase experience with the final parking, then we will know
-
A. A.
19 Mar 2024
Verified reviewReserving a Parking space in Paris was much easier than expected
Reviews displayed in chronological order
Contact
Go to website
Certification
