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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
30 Mar 2024
Verified reviewEverything was fine: very understandable. And the car was safe
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A. A.
27 Mar 2024
Verified reviewEasy to access information. Very straightforward to book.
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A. A.
27 Mar 2024
Verified reviewEverything worked perfectly.
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A. A.
27 Mar 2024
Verified reviewStraightforward, no hoop to jump through.
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A. A.
27 Mar 2024
Verified revieweasy and very practical
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A. A.
27 Mar 2024
Verified reviewPerfect and fast
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A. A.
27 Mar 2024
Verified reviewVery quick and easy to use and excellent service. We will definitely use you again when the occasion arrises. Thank you.
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A. A.
27 Mar 2024
Verified reviewParking facile d’accès, propre et spacieux.
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A. A.
27 Mar 2024
Verified reviewMy 2nd time using their facility, I give it 5 Stars!
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A. A.
27 Mar 2024
Verified reviewAll ist perfect.!!!
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A. A.
27 Mar 2024
Verified reviewOverall good, please add payment methods like Bancontact and maestro
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A. A.
27 Mar 2024
Verified reviewSo easy to use.
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A. A.
27 Mar 2024
Verified reviewI followed the coordinates provided on the Onepark site which was incorrect. I could not find the specific parking lot that I paid for in Malaga at the Train Station. After several attempts and being delayed, we had to choose another parking lot some distance away. I have written to Onepark customer service several days ago, to attempt to get a refund for the three days paid for. I have not received any acknowledgement of the email and I consider that to be very poor Service.
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A. A.
27 Mar 2024
Verified reviewEasy to book, multiple languages selection. Clear instructions
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A. A.
27 Mar 2024
Verified reviewEverything perfect, as always. Easy to book, to pay and easy to come in and out.
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A. A.
27 Mar 2024
Verified reviewBooking online was easy and quick
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A. A.
26 Mar 2024
Verified reviewAll crystal clear and easy!
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A. A.
26 Mar 2024
Verified review*✅*
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A. A.
26 Mar 2024
Verified reviewA fuir pour les soirs de match au Parc des princes (1h30 pour sortir)
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A. A.
26 Mar 2024
Verified reviewVery satisfied
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