Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 115 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

407 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

C. M.
8 Nov 2024
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Perfect. They waited for me at the drop off place, and so dropped my car and got it back in less than 1 minute. The accommodated an early departure and a flight delay at my retirn. I will definitely use their services again . Thank you !
Experience from: 27 Oct 2024
I. V.
8 Nov 2024
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Good parking
Experience from: 29 Oct 2024
H. N.
6 Nov 2024
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Clear and complete info about possibilities for parking
Experience from: 10 Nov 2024
M. G.
6 Nov 2024
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Very helpful
Experience from: 25 Oct 2024
I. S.
6 Nov 2024
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Negative: Apartmens need at least facelift and very soon. Same for main building. Locks are for last century at apartments and gates. One window leaks and pillow was wet. Blinds were struggling. Worst thing was smell. Gigarette smoke was strong. Positive: food was good and staff was friendly and nice. Nearest beach very close and there was nice chirinquito too. If you like you can reach harbour, citycenter, shops, sights and bigger beaches by walking but bicycle or car works maybe better, depending your condition :) Car parking was easy and free of charge.
Experience from: 21 Oct 2024
J. L.
6 Nov 2024
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Nice conveniently located garage. But damn it's expensive to park in Paris!
Experience from: 23 Oct 2024
S. Z.
6 Nov 2024
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best
Experience from: 5 Nov 2024
D. S.
3 Nov 2024
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Always use them always satisfied
Experience from: 9 Nov 2024
S. B.
3 Nov 2024
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Site was very easy to use
Experience from: 22 Dec 2024
D. S.
3 Nov 2024
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So easy to book
Experience from: 30 Oct 2024
J. V.
3 Nov 2024
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Perfecte com sempre.
Experience from: 24 Oct 2024
F. K.
3 Nov 2024
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Very simple to book and park, good price
Experience from: 21 Oct 2024
K. C.
3 Nov 2024
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Although the parking was very close to the train station and getting in was easy, leaving was a nightmare. When we entered our code, the arm lifted but the gate did not open. So we were unable to leave the car park. It took a long time to contact someone who did not seem to understand the situation. They did inform us that our parking was successfully cancelled. Eventually some pedestrians opened the gate from outside and we snuck out the entry lane. If you are leaving during daylight hours you should be OK but I wouldn’t advise this if you need to leave late at night.
Experience from: 24 Oct 2024
A. B.
3 Nov 2024
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It was quite easy to process payment for city parking
Experience from: 27 Oct 2024
E. C.
3 Nov 2024
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Very good. Easy clear fast to book. I appreciated the pictures to help me find the exact entrance of the parking.
Experience from: 24 Oct 2024
B. G.
3 Nov 2024
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I couldn't see my company name in the billing details. It is crucial for me as I will need the invoice for my booking.
Experience from: 4 Nov 2024
B. S.
3 Nov 2024
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Easy to book, fair price.
Experience from: 27 Oct 2024
S. P.
3 Nov 2024
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Perfect . Straight forward.
Experience from: 28 Oct 2024
H. P.
3 Nov 2024
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Very convenient and we knew the car was safe.
Experience from: 22 Oct 2024
T. J.
3 Nov 2024
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Einfach zu buchen und unser Parkhaus in der Rue Mayran in Paris war gut zu finden und der Zutritt Problemlos. Drinnen sauber und Hell. Die Parkplätze im zweiten Untergeschoss waren paristypisch eher eng, weshalb wir vorsorglich mit dem kleineren Zweiteagen angereist sind. Ein Parkplatz war jedoch so eng an einer Wand, da wären wir glaube ich niemals rein gekommen bzw. aussteigen / die Türe öffnen wäre unmöglich gewesen. Aber es war noch ein anderer frei; Problem gelöst.
Experience from: 22 Oct 2024