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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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S. E.
12 Nov 2024
Verified reviewGreat, always great and very economical and convenient!
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R. R.
12 Nov 2024
Verified reviewEasy and quick, very good
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N. S.
12 Nov 2024
Verified reviewTo enter the parking and leave I did ot need any ticket, just drive in and out. Very comfortable.
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P. A.
12 Nov 2024
Verified reviewProblem with the scanner and some misunderstanding what the terminal meant in order to get a pre booked exit ticket. Confused.
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C. M.
12 Nov 2024
Verified reviewExcellent service
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A. C.
11 Nov 2024
Verified reviewMuy bien
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H. C.
11 Nov 2024
Verified reviewThey say they read your plate to let you out but it won’t work and you’ll have to pay to get out.
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M. F.
11 Nov 2024
Verified reviewConvenient and reasonable priced
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W. Z.
10 Nov 2024
Verified reviewno issues, all perfect
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W. T.
10 Nov 2024
Verified reviewCar Park was easy to find and as described. Very happy.
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M. I.
10 Nov 2024
Verified reviewEverything is perfect, exept one thing. When first time going to park your car, where to park? Anywhere or exact spot?
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E. D.
10 Nov 2024
Verified reviewIk ben niet zeker of het gelukt is om de parking binnen te gaan op de juiste manier, zondag vertrekken we terug maar zullen volgens mij nog eens moeten betalen, ik hoop dat dit opgelost kan worden
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A. L.
10 Nov 2024
Verified reviewVery smooth checkin/checkout in the heart of Jerez de la Frontera
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E. B.
9 Nov 2024
Verified reviewRefusal of 3 perfectly valid bank cards.to pay the charge leaves me confused!
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V. N.
9 Nov 2024
Verified reviewHighly recommended…
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M. A.
9 Nov 2024
Verified reviewIt's good. While coming back @10 pm the entrance gate was closed. We had to find a button and then someone checked from other side and open the door for us
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S. G.
9 Nov 2024
Verified reviewStaff first told me to park in one spot, then that there was no booking registered in my name, and asked me to park in a different spot since my booking was for one hour only, sneering at the fact that the time of my booking was so short. Then, he asked me to leave my keys in a small basket on the roof of my car. When I got back, another staff member made me pay 3 euros in addition to my booking (4.90) because I had arrived 10 minutes before the booking time, although I was leaving before the end of the booking time.
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M. D.
9 Nov 2024
Verified reviewEasy
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S. P.
9 Nov 2024
Verified reviewPerfect and easy
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P. W.
8 Nov 2024
Verified reviewEasy to find, and in a very Central Park of the city. Only problem we had was the NPR doesn’t recognise UK plates. The person in the control booth was very helpful and sorted it out for us.
Reviews displayed in chronological order
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