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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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E. C.
8 Jan 2025
Verified reviewSchrott und der Mann sehr unhöflich
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F. C.
3 Jan 2025
Verified reviewgood
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B. V.
3 Jan 2025
Verified reviewexcellent
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J. P.
3 Jan 2025
Verified reviewI’m extremely happy with the simplicity of the reservation process.
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M. C.
3 Jan 2025
Verified reviewfast and easy
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M. V.
3 Jan 2025
Verified reviewVery good!!
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S. S.
3 Jan 2025
Verified reviewThe app works well. A crash during registration was a bit annoying, but it worked perfectly after a restart. Compared to other apps, the information is very clear, and the menu navigation is very intuitive. The only shortcoming is something that unfortunately ALL of these apps have, which are often needed very quickly and at short notice: they are time-consuming to use. I fully understand the security-critical passages, such as master data, account numbers, password etc., as well as the EU data protection guidelines. Nonetheless, I hope that at some point a provider will be “brave” and “innovative” enough to quickly fulfil the need e.g. “Now I'm standing in the city at a certain spot in my car and want to park." So immediately an offer nearby and the opportunity to confirm and accept it, immediately the authorization to park, and then afterwards all the formalities. And yes, I'm aware about the opportunities of abuse, but as mentioned: I hope for innovation and courage. Again: this is not an explicit criticism of OnePark, not at all!!! They are just as good and sometimes even better than their competitors.
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R. C.
3 Jan 2025
Verified reviewGreat app and easy to use. FAQ was complete and answered our questions. Reliable service.
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A. E.
3 Jan 2025
Verified reviewEasy to find, price market value. But it is very difficult to get in touch with customer service, no reply on any emails which is frustrating.
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S. F.
3 Jan 2025
Verified reviewSuper
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S. S.
3 Jan 2025
Verified reviewThe app works well. A crash during registration was a bit annoying, but it worked perfectly after a restart. Compared to other apps, the information is very clear, and the menu navigation is very intuitive. The only shortcoming is something that unfortunately ALL of these apps have, which are often needed very quickly and at short notice: they are time-consuming to use. I fully understand the security-critical passages, such as master data, account numbers, password etc., as well as the EU data protection guidelines. Nonetheless, I hope that at some point a provider will be “brave” and “innovative” enough to quickly fulfil the need e.g. “Now I'm standing in the city at a certain spot in my car and want to park." So immediately an offer nearby and the opportunity to confirm and accept it, immediately the authorization to park, and then afterwards all the formalities. And yes, I'm aware about the opportunities of abuse, but as mentioned: I hope for innovation and courage. Again: this is not an explicit criticism of OnePark, not at all!!! They are just as good and sometimes even better than their competitors.
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S. E.
3 Jan 2025
Verified reviewNous recommandons ce parking même si nous le trouvons un peu cher.
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I. A.
3 Jan 2025
Verified reviewGood location and friendly staff
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R. A.
3 Jan 2025
Verified reviewIt was easy
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O. Y.
3 Jan 2025
Verified reviewEverything was good and easy. Thank you
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P. S.
3 Jan 2025
Verified reviewWe had a problem finding the car according to the number, but otherwise there is a lot of space, parking without problems, thank you for the service
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K. S.
2 Jan 2025
Verified reviewvery dirty and smelly parking
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D. M.
2 Jan 2025
Verified reviewXxx
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A. B.
2 Jan 2025
Verified reviewIt takes quite some time to register the first means of payment. But afterwards the experience is very smooth
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S. P.
2 Jan 2025
Verified reviewExcellent location and helpful staff
Reviews displayed in chronological order
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