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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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P. S.
2 Jan 2025
Verified reviewVery very small parking. Maybe good to me this on your site. No internet in the garage so I had to go upstairs to get the bump app and start charging.
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S. B.
31 Dec 2024
Verified reviewExcellent service as always. We wouldn’t use anyone else
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P. D.
31 Dec 2024
Verified reviewEverything good,, but payment at arrival could be an option.
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D. M.
31 Dec 2024
Verified reviewBooking is fine but 6 digits…. Make it not easy! 4 digit should be fine and easy to remember
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M. D.
31 Dec 2024
Verified reviewPlease take PayPal as your payment method.
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M. A.
31 Dec 2024
Verified reviewPerfect service, easy to make a reservation
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P. A.
31 Dec 2024
Verified reviewCar park too tight to navigate. Spaces way too small for a medium size car. Lucky not to damage car. Would not use again.
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P. C.
31 Dec 2024
Verified reviewJust missing information about charging EV and where located, the price for charging, and which cards are accepted
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X. R.
23 Dec 2024
Verified reviewEasy to check in and check out
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A. C.
23 Dec 2024
Verified reviewGreat placement, super easy with a lot of places
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J. B.
22 Dec 2024
Verified reviewEasy app to use, good prices and no problems with garages selected all very snooth.
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S. G.
22 Dec 2024
Verified reviewVery simple, easy and clear. Thanks
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C. S.
21 Dec 2024
Verified reviewVery nice location near opera so very pratical, just would be nice to make sure that we get the parking hotel even if we do not have the network
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S. C.
21 Dec 2024
Verified reviewIt’s very easy to book and the map options allows to get a car park as close as you can to your destination
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C. M.
20 Dec 2024
Verified reviewGood experience but disappointed that there is an addition service charge in addition to the displayed price.
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D. M.
20 Dec 2024
Verified reviewIt was fine
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S. B.
19 Dec 2024
Verified reviewGemakkelijk, snel en duidelijk. Enkel de betalingsmogelijkheid zou uitgebreider mogen.
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R. D.
19 Dec 2024
Verified reviewPerfekt
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D. P.
18 Dec 2024
Verified reviewThough i have not been there yet booking was very easy
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J. B.
18 Dec 2024
Verified reviewClarity was excellent
Reviews displayed in chronological order
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