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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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R. F.
7 Mar 2025
Verified reviewEasy booking process, attractive parking fees
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T. B.
3 Mar 2025
Verified reviewpedestrian entrance is a bit tricky to find, but well marked nonetheless.
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P. M.
3 Mar 2025
Verified reviewExcellent.
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M. M.
3 Mar 2025
Verified reviewHappy
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E. L.
3 Mar 2025
Verified reviewEasy and straightforward
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J. J.
3 Mar 2025
Verified reviewSo easy to use
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A. B.
3 Mar 2025
Verified reviewEasy peasy!
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B. V.
3 Mar 2025
Verified reviewEasy process excellent price. Second time of use
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P. K.
3 Mar 2025
Verified reviewApp is working as it should. Fast and precise.
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S. A.
3 Mar 2025
Verified reviewFound it absolutely usefull to park around Paris, meter parking was 12 euros ph , very easy to book great value for money , all details were clear had no issue finding the parking location , has link in the e-mail
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M. O.
3 Mar 2025
Verified reviewIch wusste im Parkhaus nicht wo ich parken kann. Ein Logo von euch an der Wand hätte geholfen.
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S. S.
3 Mar 2025
Verified reviewAll good, thank you
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M. S.
1 Mar 2025
Verified reviewExellent
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D. J.
1 Mar 2025
Verified reviewQuick and easy Even I could do it!
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A. B.
1 Mar 2025
Verified reviewI have used in the past, all good storys..nothing to complain.. this booking is for a few weeks time,, but all smooth so far
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E. T.
1 Mar 2025
Verified reviewGood
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R. C.
1 Mar 2025
Verified reviewOn consecutive days I could not access the parking due to a door/code problem. On the first day I had to phone up Onepark, who couldn’t open the door remotely so I then had to phone the Emergency number. That worked but then I had to phone them up à number of times the following day to get in to the parking and then again twice for the two doors to exit with my car. This made for a very stressful situation.
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K. W.
1 Mar 2025
Verified reviewThe entry and exit instructions work fine.
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K. S.
1 Mar 2025
Verified reviewParking garage was great just super tight as to be expected. Yet, could be more room - there was no one parked there. Open it up so it's no so tight.
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C. M.
1 Mar 2025
Verified reviewThank you
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