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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Ralf M.
9 Aug 2025
Verified reviewVery easy to book at a friendly price
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Anne G.
9 Aug 2025
Verified reviewExcellent service
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Ian edwin F.
9 Aug 2025
Verified revieweasy
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Giuseppina D.
9 Aug 2025
Verified reviewFantastic location near Eiffel Tower.
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Kristjan V.
9 Aug 2025
Verified reviewGoood
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Giovanni M.
9 Aug 2025
Verified reviewExcellent application: easy to use. Super
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Kirsten M.
9 Aug 2025
Verified reviewEasy to find, clear communication. A save and easy way to park.
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Paul C.
9 Aug 2025
Verified reviewNot happy to store card details, you only need a payment per booking not keep details
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Maksym G.
9 Aug 2025
Verified reviewIt was easy and intuitive to find and reserve the parking and the price is reasonable. Thank you for creating this Aplication.
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Alison B.
9 Aug 2025
Verified reviewGood variety of options, good value. Would be good to be able to book within 24 hours
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A. H.
9 Aug 2025
Verified reviewLe 28 juillet 2025, les vitres de deux voitures différentes ont été cassées dans le parking d'ONE PARK à l'adresse d'André Dubois, 75019 Paris et il y a avait des tentatives de vol même s'il y a code sécurité pour entrée et sortir. Je ne sais pas comment c'est possible. J'espère que vous avez réussi à trouver le malfaiteur. Et heureusement, ils n'ont pas touché ma voiture. Mais c'est que je comprends, c'est, il n'y a pas de sécurité même si votre voiture et garé sous-sol en pleine sécurité avec des caméras et code sécurité.
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F. M.
9 Aug 2025
Verified reviewEverything was fine. They could offer extra info on Sundays about the area closed to traffic if your parking is insight that area. Not easy to charge electrically the car as per extra needs from indigo and that cannot pay by credit card to charge the car
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Margaret W.
9 Aug 2025
Verified reviewEasy
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Susan T.
9 Aug 2025
Verified reviewEasy to use and easy to do alterations to details
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Eden S.
9 Aug 2025
Verified reviewGreat service
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Joël V.
7 Aug 2025
Verified reviewOnce the paymentmethod was entered, a peace of cake. Good price and only 1 metro-stop from Lyon’s city-center. For ‘a few-day’s tourists’ a good place to park the car (wich you don’t need in the city) in a safe way!
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Roger D.
7 Aug 2025
Verified reviewPerfekt thanks
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Liam K.
7 Aug 2025
Verified reviewGreat site easy to use
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Richard V.
7 Aug 2025
Verified reviewSimple quick and efficient
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Alan S.
7 Aug 2025
Verified reviewVery good service
Reviews displayed in chronological order
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