Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 093 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

403 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

76 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

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5 ★

Niall K.
7 Aug 2025
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Everything was easy and organized. Very clear Instructions.
Experience from: 4 Aug 2025
Jesshmel S.
7 Aug 2025
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No hussle and easy access
Experience from: 27 Jul 2025
Henrietta L.
7 Aug 2025
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Super easy to navigate, super easy to book, super economical
Experience from: 30 Aug 2025
Mike V.
7 Aug 2025
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The code did not work. I tried calling the help desk but they did not answer. I send a mail to ask for an exit code but still did not recieve anything back yet....
Experience from: 28 Jul 2025
Lauren H.
7 Aug 2025
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Super secure, cost reasonable, really close to the palace and the centre of Versailles, 45 minute leeway on arrival and departure time was really appreciated as it was our first time visiting. All communication and information was really useful. Would definitely use this service and this car park again.
Experience from: 31 Jul 2025
Alison B.
7 Aug 2025
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A very good service easy to use
Experience from: 28 Jul 2025
Janet D.
7 Aug 2025
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Easy, quick and last minute!
Experience from: 24 Jul 2025
Mariusz P.
7 Aug 2025
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The parking is quite narrow bu with small car is affordable. The address of the parking in the mail is general so it is possile that you can reach other side of the hotel with the private parking entrance.
Experience from: 24 Jul 2025
Sally H.
7 Aug 2025
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So easy to book and use
Experience from: 27 Jul 2025
Christian A.
7 Aug 2025
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Happy to have a parking option available at my location needed.
Experience from: 28 Jul 2025
Marcel B.
7 Aug 2025
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Service charge too much !
Experience from: 27 Jul 2025
Tim C.
7 Aug 2025
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Originally I booked the car park for certain dates. Afterwards I realised I made a small error with the exit date. Not to worry the website was a dream to work with and it was easy to make the change. I was a bit apprehensive going to the barrier with the code but again absolutely no problem, barrier opened. The car will be parked up for another 6 weeks so hopefully the code works on the way out :)
Experience from: 26 Jul 2025
Julia T.
7 Aug 2025
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Great parking. Once I worked it out by asking at reception of hotel, easy to get in and out.
Experience from: 27 Jul 2025
Liliya D.
7 Aug 2025
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Very smooth and convenient! Great pricing!
Experience from: 14 Jul 2025
M. G.
7 Aug 2025
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My car was broken and robbed. No (!) Answer to my Mail to the customer.service@onepark.co Very Bad!
Experience from: 23 Jul 2025
Patrick M.
7 Aug 2025
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all good
Experience from: 17 Jul 2025
Joseph M.
6 Aug 2025
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Simple to find the cheapest and most convenient parking place
Experience from: 25 Jul 2025
Craig B.
6 Aug 2025
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Easy to book. Great locations. Safe and secure car parks.
Experience from: 26 Jul 2025
Jacek M.
6 Aug 2025
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Bonjour, j'ai acheté une place de parking P4 avec mes billets d'avion. Les dates de stationnement devraient donc correspondre à celles de mon vol. Pourquoi les dates de réservation sont-elles différentes de celles de mon vol ? NR PC71560082
Experience from: 1 Aug 2025
Janet C.
6 Aug 2025
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Easy to book, easy to enter and exit
Experience from: 29 Jul 2025