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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Patricia P.
12 Sept 2025
Verified reviewVery easy pre-booking system
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Emma J.
12 Sept 2025
Verified reviewSafe secure parking , close to city centre . Good price , and good size bays.
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Stella P.
12 Sept 2025
Verified reviewEasy. But I always have to go through the Hotel at night to get the car back. That's a little bit laborious. Better to have a code to open the door to enter the parkinglot at night
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Inna S.
12 Sept 2025
Verified reviewWas great tool to navigate and to book the parking.
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Francis T.
12 Sept 2025
Verified reviewVery good app but I my credit was declined the first 10 times while nothing was wrong.
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A. Y.
12 Sept 2025
Verified reviewMy experience was good!
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Victor K.
12 Sept 2025
Verified reviewThe offer for parking garages could be larger.
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Sami B.
12 Sept 2025
Verified reviewWait to small and dangerous. Should definitelly add protective material everywhere to prevent scratch
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Sophie S.
12 Sept 2025
Verified reviewThe access and exit to the car park were challenging. On arrival, my code was not recognised and I had to resort to taking a ticket to enter. The to exit the car park towards the train station, the door wouldn’t open, and I had to ask a train station agent through a window to help me out. And on the return, the car park agent had to let me out as there were no keypad to dial the code and the ticket taken on entry was asking for payment. A challenging parking experience facilitated by agents, without whom I would have been stuck both on entry and exit!
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Long ting Y.
12 Sept 2025
Verified reviewMy payment card was not going through when I was amending my order. The error message was not clear. It eventually went through after I added a new credit card.
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Eilis O.
12 Sept 2025
Verified reviewEasy to book and amend
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Annamaria G.
7 Sept 2025
Verified reviewFácil y rapido
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Kati S.
7 Sept 2025
Verified reviewGood choice of car parks in the area
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Marc V.
7 Sept 2025
Verified reviewIt took me several times to receive a confirmation.I repeated this booking 4 times and it was just a change of time the first day because I took a later flight.
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Elisabeth M.
7 Sept 2025
Verified reviewwas easy to book
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Teresa R.
7 Sept 2025
Verified reviewHave used this company for my airport reservations throughout many years and have not had any problems with them
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Johanne O.
7 Sept 2025
Verified reviewParfait
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Iwar S.
7 Sept 2025
Verified reviewAlle Jahre tiptop
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Eilis O.
7 Sept 2025
Verified reviewEasy to book, allowed to arrive one hour prior to booking, very important when arriving at the airport for a flight home
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Tomasz P.
7 Sept 2025
Verified reviewTwo visa cards were rejected, I had to use Maestro
Reviews displayed in chronological order
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