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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Martin V.
21 Sept 2025
Verified reviewPim Pam Parking in Castelldefels frequently can not find my reservations made through Onepark. Although they always work it out, the insecurity caused su this uncertainty when arriving at the parking is stressful and unnecessary if your operating systems were better integrated.
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Gerard W.
20 Sept 2025
Verified reviewVery good, great service. I would surely recommend.
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Kimmo H.
20 Sept 2025
Verified reviewEverything went well but it was little bit tight parking.
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Fr grant M.
20 Sept 2025
Verified reviewGreat
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Paulo B.
20 Sept 2025
Verified reviewGreat!
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Manon S.
20 Sept 2025
Verified reviewExcellent service!
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William P.
20 Sept 2025
Verified reviewWhen do I get my refund? I was charged twice for the same parking spot. Booking ID: 4974097
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Corinne D.
20 Sept 2025
Verified reviewEasy and efficient service
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Virginija J.
20 Sept 2025
Verified reviewBooking was very easy, the price was great, and everything went smoothly. Highly recommend!
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V. S.
20 Sept 2025
Verified reviewpoor service
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André V.
12 Sept 2025
Verified reviewEverything went smoothly. It was all clear.
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Jeff P.
12 Sept 2025
Verified reviewVery convenient booking with simple code for entry. €4/hr for a parking lot in Paris without a height barrier seemed very reasonable to me. Our car is 2.6m tall. Maybe a 10 min walk to the Trocadero.
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Hiroki U.
12 Sept 2025
Verified reviewExcellent
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Daniel M.
12 Sept 2025
Verified reviewSimple booking process. Would be good if you could pay using PayPal as opposed to putting card details over the net
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Neil A.
12 Sept 2025
Verified reviewI needed to reserve parking for 4 days in San Sebastian in Spain (a town that seems to have Draconian parking restrictions) and turned to Onepark to find and reserve a place. The whole process was easy and the parking was much cheaper than going directly to less favourable parking garages. It was easy to book and pay and the reservation cancelled be cancelled up to 24hrs in advance if I need to.
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Cristian S.
12 Sept 2025
Verified reviewI do not like the fact that you store my credit card information
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William P.
12 Sept 2025
Verified reviewPretty straight forward. I was relieved to have parking reserved for our stay at the Hilton
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Lola C.
12 Sept 2025
Verified reviewPas très propre
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Raymond W.
12 Sept 2025
Verified reviewEasy to book.
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Anne G.
12 Sept 2025
Verified reviewEasy to use
Reviews displayed in chronological order
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