Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 093 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

403 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

76 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

Daniel S.
22 Sept 2025
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All is great. The two big issues, for me, are that (1) it is not possible to access booking and eventually extend the parking time (especially when your plane is delayed or you stay longer abroad), and (2) there is no customer service available to sort out situations or request further information.
Experience from: 30 Oct 2025
Shaunagh P.
22 Sept 2025
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Easy to navigate through to booking
Experience from: 2 Oct 2025
Claudiu M.
22 Sept 2025
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All was ok!
Experience from: 16 Sept 2025
Claire Z.
22 Sept 2025
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It's always straightforward
Experience from: 24 Sept 2025
Arpad L.
22 Sept 2025
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Easy to use the web page. It is really user friendly.
Experience from: 20 Oct 2025
Marina W.
22 Sept 2025
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Mein Auto wurde dort beschädigt bzw. angefahren. Es waren Kratzer an der Rückseite vorhanden als ich das Auto abgeholt habe. Sie haben behauptet, dass sie es nicht waren. Die Beschädigung war jedoch neu und man konnte erkennen, dass die Kratzer frisch waren. Keiner spricht Deutsch oder Englisch. Kommunikation sehr schlecht. Keiner wollte uns helfen und alles wurde abgestritten. Überhaupt nicht zu empfehlen.
Experience from: 22 Aug 2025
Carey B.
22 Sept 2025
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ONEPARK made it easy to find parking near my event. Seeing the cost made it easy to make a decision. The hotel where I parked was very accommodating. I don’t always find ONEPARK parking that meets my needs but when I do, it has always been a good experience.
Experience from: 11 Sept 2025
Moshe I.
22 Sept 2025
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Everything worked smoothly. Found the parking place easily. Was easy to get in and out. Price was very affordable. All went well. Thanks
Experience from: 13 Sept 2025
D. D.
22 Sept 2025
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The biggest problem with our space renting experience was that you CANNOT know the model or license number of a rental car until you have it, at which time OnePark DOES NOT allow you to update/modify the information needed to enter the car park. In Nice, Indigo Cours Saleya, this meant One Park told me to use the access code they gave me, which did not work. SO they said take a ticket, and use the intercom to leave the car park. This added 15 minutes every day to my vacation, often based on luck in the intercom and staff being around. Idiotic not to allow modifying the model and license once you have it! Never again!!
Experience from: 5 Sept 2025
Carl C.
22 Sept 2025
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Super easy and the best value possible
Experience from: 29 Sept 2025
Jerome L.
22 Sept 2025
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All went well and was secure
Experience from: 9 Sept 2025
Xavier L.
22 Sept 2025
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Quick booking, good offer, cheap and easy to use. Only lacks a bit of details regarding the shuttle service to the airport: would be nice to get the details of the schedule online, instead of only seeing it when on site.
Experience from: 11 Sept 2025
June S.
22 Sept 2025
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Easy to do
Experience from: 24 Sept 2025
Andreas L.
22 Sept 2025
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Perfect
Experience from: 12 Sept 2025
Frank K.
21 Sept 2025
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Don't forget to save info on your car.
Experience from: 19 Sept 2025
Wilfried M.
21 Sept 2025
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...
Experience from: 18 Sept 2025
Robin samuel D.
21 Sept 2025
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Great and fast
Experience from: 10 Sept 2025
Elio M.
21 Sept 2025
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Smooth and easy to use. The service was great and made the finding of a park spot easy.
Experience from: 6 Sept 2025
Judit P.
21 Sept 2025
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Molt fàcil de reservar, el procés va ser ràpid i clar. Estic molt satisfeta amb l’experiència.
Experience from: 17 Sept 2025
P. W.
21 Sept 2025
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Easy and straightforward
Experience from: 3 Oct 2025