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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Carl P.
17 Jun 2026
Verified reviewParfcait
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Anne G.
17 Jun 2026
Verified reviewVery convenient to use
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Bertrand V.
17 Jun 2026
Verified reviewConfusing instructions.
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Christian K.
17 Jun 2026
Verified reviewEasy as everytime Great Service
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Roversi jose P.
17 Jun 2026
Verified reviewEasy
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Cristina D.
17 Jun 2026
Verified reviewit was easy end fast. The park we had was very bad, my car is big and it was very dificulta to enter the park. I chose the option to leave many times and because of the difficulty I didn´t use it
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Simon R.
17 Jun 2026
Verified revieweasy to find close to the centre and the train station
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Mehdi Y.
17 Jun 2026
Verified reviewEasy but expensive
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M. R.
17 Jun 2026
Verified revieweasy and fast
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Edgar M.
17 Jun 2026
Verified reviewvery nice and easy
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Peter L.
17 Jun 2026
Verified reviewI needed to cancel a reservation and replace it with another one. In less than a minute everything was handled super easy!
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Mary H.
17 Jun 2026
Verified reviewVery easy to book online and get the code. The only issue was that directions said to put the same code in when you leave and THAT didn't work, so I was lucky that there was a woman behind me who had a hotel code to leave with.
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Brendan H.
17 Jun 2026
Verified reviewVery good
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Anthony R.
17 Jun 2026
Verified reviewEasy to make a booking, and even easier to change it when the flight arrival was delayed.
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Philip H.
17 Jun 2026
Verified reviewWorks very well but keyboard at CROWNE PLAZA needs replacing!
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Willem B.
17 Jun 2026
Verified reviewreservation dated changed during the booking process causing me to book the wrong dates
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Ola C.
17 Jun 2026
Verified reviewVery secure and comfortable
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Paul B.
17 Jun 2026
Verified reviewAll went smoothly as usual. We were pleased that there was a new car more comfortable to take us to the airport.
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Georgiana P.
17 Jun 2026
Verified review☆☆☆☆☆
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E. B.
17 Jun 2026
Verified reviewto modify my reservation was very easy and fast. thank you
Reviews displayed in chronological order
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