Reviews for Onepark.co

Total: 6 900 reviews since 20/12/2020

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4.3

Based on 1 106 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

408 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

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5 ★

Guillermo C.
28 Jun 2026
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I paid for a booking that was not accepted and I had to pay again at the parking lot. I feel I was ripped off
Experience from: 20 Jun 2026
Nick T.
28 Jun 2026
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all worked perfectly
Experience from: 19 Jun 2026
Renata S.
28 Jun 2026
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I used it for the very first time and all was very easy to follow - instruction, parking well indicated and quite close to the airport. The price also very interesting so I will use it in future for sure. I would recommend it!
Experience from: 29 May 2026
John S.
28 Jun 2026
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Very difficult to find the entrance when I arrived. Could not gain access to my car when I came to pick it up. My access code wouldn't open any doors, I had to wait 15 minutes until a car was exiting so I could get in!!! Garage was clean and nice once I got in. Obviously secure.
Experience from: 6 Jun 2026
Michael I.
24 Jun 2026
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Very good.
Experience from: 26 Nov 2026
Kevin F.
24 Jun 2026
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Easy to book. It needs to be explicit that the rate being shown is for a certain length of period as it was not clear.
Experience from: 15 Jun 2026
Maximiliano F.
24 Jun 2026
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Experience from: 24 Jun 2026
Michiel V.
24 Jun 2026
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Oke
Experience from: 3 Aug 2026
Eleanor M.
24 Jun 2026
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Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre.
Experience from: 13 Jun 2026
Waqas K.
24 Jun 2026
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Car park was dark , really an exam to love car from 2nd to 1st floor lift was not working and steps were really hard not a user friendly space too much urine smell all around and even in the parking area
Experience from: 12 Jun 2026
Johan W.
24 Jun 2026
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super easy and fast reservation lots of parkings to choose from. good detailed information about all parkings
Experience from: 5 Jul 2026
Rachel S.
24 Jun 2026
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Very simple and straightforward.
Experience from: 20 Sept 2026
P. M.
24 Jun 2026
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No problem
Experience from: 19 Jun 2026
Adrian S.
24 Jun 2026
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Easy and problem-free
Experience from: 20 Jun 2026
Catherine S.
24 Jun 2026
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Really easy app to use, good prices in exactly the area I need
Experience from: 20 Jun 2026
Johanne O.
24 Jun 2026
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Parfait
Experience from: 30 Jun 2026
Eamonn O.
24 Jun 2026
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Difficulties with accessing my account on the app.
Experience from: 18 Jun 2026
Maria K.
24 Jun 2026
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Difficulté to find the access in the tunnel!!!! It should be explained in bold letters!!! We were going around and around and could not find a way in.
Experience from: 15 Jun 2026
Denys S.
24 Jun 2026
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Used them for airport parking. It works so smoooth! On every step. Amazing service! Amazing prices! Simply the best on market. Why? I don't even want to look for alternatives.
Experience from: 11 Jun 2026
Thomas M.
24 Jun 2026
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The parking is full of private spots, there's no indication where you can park, my licence plate wasn't recognized so I lost 30 min with the hotel manager to explain the situation before she let me out
Experience from: 8 Jun 2026