What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
5 Apr 2023
Verified review
Collected and verified by Verified Reviews
Delicious poke bowl, very fresh and well presented.
Experience from: 3 Apr 2023
A. A.
3 Apr 2023
Verified review
Collected and verified by Verified Reviews
The quality of the sushi last definitely declined significantly over the last year or 2 from the branch in Notting Hill. Ive been ordering on a regular basis since 2020 and I after a few recent disappointing orders where the rice isn't fresh, the thickness of the fish on the specialty rolls is far less generous than it used to be. Not sure if this is a more global issue or just relevant to my local branch. I will no longer be using Sushi shop, not to mention they failed to include to or my ordered sushi rolls.
Experience from: 1 Apr 2023
A. A.
2 Apr 2023
Verified review
Collected and verified by Verified Reviews
Fantastic sushi, but delivery was late
Experience from: 31 Mar 2023
A. A.
2 Apr 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 31 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Was absolutely delicious
Experience from: 29 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Yellowtail ceviche with mango had zero mango just loads of red chilli
Experience from: 25 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Tasty and fresh but quite pricey
Experience from: 28 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Food was good, and prepared on the spot. My server remembered me from the previous week and was engaged and welcoming. More than happy to stop in every now and again.
Experience from: 29 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Delicious sushi and very nice staff. Will order again soon! I loved the app with great detail of each piece and was very easy to use
Experience from: 17 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Yakisoba didn’t have enough veg and was a small portion. Curry was sadly cold!
Experience from: 25 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Super friendly staff on Northcote road and the salmon literally melts in your mouth
Experience from: 21 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
So tasty
Experience from: 23 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Best sushi for a quick stop! Great quality and the staff are always welcoming and polite.
Experience from: 23 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
It was great - and the team are so lovely and friendly and are very enthusiastic about the food.
Experience from: 19 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Poor delivery time
Experience from: 18 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Overall, very disappointing. The quality of the food is average at best, the order was wrong. The hot food was freezing cold and we received no soy sauce, wasabi or ginger so the sushi didn’t taste as good as it perhaps could have. We phoned to complain and were told we had the wrong shop. The next number we were given didn’t answer. I would rate sticks n sushi or Kibou highly over this place
Experience from: 24 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
I paid 60p for extra wasabi but there weren't any. Also asked for two pair of chopsticks but got one.
Experience from: 20 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied ! So happy this has reached SW London. We'll be regulars. Also this was probably the first time my partner truly enjoyed a sushi meal. 10/10!
Experience from: 17 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
Food is always great and consistent!
Experience from: 24 Mar 2023
A. A.
1 Apr 2023
Verified review
Collected and verified by Verified Reviews
expensive but very good quality
Experience from: 24 Mar 2023