Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
28 Apr 2023
Verified reviewYumm
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A. A.
28 Apr 2023
Verified reviewThe tempura batter was too heavy. Too much mayo sauce on sushi rolls. Tuna sashimi was not worth the price. Cut too thickly and some pieces were very small. If one pays £10 for this, then all pieces should be equally big.
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A. A.
28 Apr 2023
Verified reviewArrived 10 mins after pick up time to ensure order would be ready for collection. Had to wait another 15 mins so 25 mins in total. No apology. Just told they were busy!
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A. A.
28 Apr 2023
Verified reviewthink the food is very overpriced for portion size/what it is. everything else is nice though
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A. A.
28 Apr 2023
Verified reviewI was very satisfied. Also the shop manager was very friendly and helpful.
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A. A.
28 Apr 2023
Verified reviewI recently tried the spicy tuna poke bowl from a local restaurant, and unfortunately, it did not meet my expectations. Despite the name of the dish, it was not at all spicy. The tuna itself lacked flavor and tasted very bland. Overall, the poke bowl was very disappointing and did not leave a lasting impression. I would not recommend this dish to anyone looking for a flavorful and spicy meal.
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A. A.
28 Apr 2023
Verified reviewGreat
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A. A.
28 Apr 2023
Verified reviewVery
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A. A.
28 Apr 2023
Verified reviewSushi Shop's Salmon Aburi Roll was amazing! The torched salmon on top of the rice was so tasty, and the roll had a great flavour.
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A. A.
23 Apr 2023
Verified reviewVery satisfied! Very fresh for everything sushi and sashimi. Excellent presentation. Only issue: gyoza. Came cold and felt difficult to chew, like if they were not fresh. Hence the one star rating. Yakitori was lukewarm and tasty, so 3 stars. Website navigation is not great. Worst it includes a menu pdf file (clicking on the top right corner) which features the collab with Paul Pairret. None of his recipe are available. Google it and found out that it was in 2022…! Very very frustrating….
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A. A.
23 Apr 2023
Verified reviewThe food was delicious and the delivery time was great - but this company offers £5 introductory discount and then makes it very difficult to redeem. It‘s not about the money but the principle - if you try their customer service it leads to a dead page.
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A. A.
23 Apr 2023
Verified reviewNot that well, I’ve already contact customer care and hope to get an answer
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A. A.
23 Apr 2023
Verified reviewThe yellowtail miso yuzu sushi was missing from the order.
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A. A.
23 Apr 2023
Verified reviewall over very good
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A. A.
23 Apr 2023
Verified reviewVery satisfied
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A. A.
23 Apr 2023
Verified reviewEverything was great as usual
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A. A.
8 Apr 2023
Verified reviewThe service was great, but the sushi itself was pretty dry and not very tasty. It seemed it was made quite a while before.
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A. A.
7 Apr 2023
Verified reviewThe food was excellent. However the app is useless and I had to go to store to buy it. If the app worked, I would buy much more often.
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A. A.
7 Apr 2023
Verified reviewVery good sushi and Sushi Wednesdays might become a regular in our house while the deal lasts!
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A. A.
7 Apr 2023
Verified reviewVery satisfying sushi dinner
Reviews displayed in chronological order