What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

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5 ★

A. A.
1 Apr 2023
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We had to wait over half an hour for a takeaway order that we had pre booked via the app. A lot of other people were waiting for ages too. As a new shop there should have been more staff on a Friday night. Disappointing start after much anticipation. Sushi overall was tasty but a bit dry.
Experience from: 17 Mar 2023
A. A.
1 Apr 2023
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Very friendly staff, delicious dishes. Highly recommended, will definitely visit again!
Experience from: 21 Mar 2023
A. A.
1 Apr 2023
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Excellent
Experience from: 21 Mar 2023
A. A.
1 Apr 2023
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Very good food!
Experience from: 24 Mar 2023
A. A.
1 Apr 2023
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Enjoyed the food but didn’t like the excessive packaging. We got so many bottles of soy sauce, an unnecessary amount of plastic. I was expecting the curry to be warm but was cold out of the fridge
Experience from: 16 Mar 2023
A. A.
1 Apr 2023
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Chicken katsu curry was cold. Even after microwaving it at home it was disgusting. Neither of us could eat it, went straight in the bin. May as well have just thrown out £25.
Experience from: 17 Mar 2023
A. A.
22 Mar 2023
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Great service and delicious dish as usual. The Sushi Shop never disappoints
Experience from: 10 Mar 2023
A. A.
22 Mar 2023
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Dreadful service. Such a great product but I won’t be ordering from the Sushi Shop again.
Experience from: 6 Mar 2023
A. A.
22 Mar 2023
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Was good, nothing extraordinary
Experience from: 12 Mar 2023
A. A.
22 Mar 2023
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fresh, filling, well priced sushi
Experience from: 9 Mar 2023
A. A.
22 Mar 2023
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I absolutely love this place.
Experience from: 6 Mar 2023
A. A.
22 Mar 2023
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I always tell my friends I am lucky with the best sushi in London but, this order was very poor.
Experience from: 15 Mar 2023
A. A.
22 Mar 2023
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Just super tasty quality made sushi!
Experience from: 10 Mar 2023
A. A.
22 Mar 2023
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You have again reduced the amount of fish in the box. The cucumber makis replaced the salmon makis. It is not really a sushi box anymore, half of the makis do not have fish and the ones that have fish do not have enough of it. I was in Luxembourg two weeks ago and sushi shop offered better sushis for the price. I do not think that we will order again.
Experience from: 15 Mar 2023
A. A.
22 Mar 2023
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None
Experience from: 9 Mar 2023
A. A.
22 Mar 2023
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Sushi was good but not the best experience in store
Experience from: 11 Mar 2023
A. A.
22 Mar 2023
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Prompt very friendly service and delicious sashimi
Experience from: 16 Mar 2023
A. A.
22 Mar 2023
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Very
Experience from: 14 Mar 2023
A. A.
22 Mar 2023
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Quality sushi, amazing presentation, highly recommended
Experience from: 14 Mar 2023
A. A.
22 Mar 2023
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Quality of sushi and quick delivery
Experience from: 15 Mar 2023