What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
Cabbage salad was INCREDIBLE. The salmon Philadelphia maki was slightly lacking flavour but I’m no sushi chef
Experience from: 29 Jun 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 6 Jul 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
The shrimp unagi was dry , the dragon roll was tasteless,please add more of the salmon and cream cheese ones , the fois gras (French touch) was spectacular
Experience from: 1 Jul 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
Tasty good value because of happy Wednesday.
Experience from: 28 Jun 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very good
Experience from: 5 Jul 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
The order took 20mins which was quite a long wait. It was quite expensive
Experience from: 4 Jul 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
The Lili Box is amazing. Best Box, we ever tried. So many different tastes and so well presented.
Experience from: 25 Jun 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
everything was fresh and delicious
Experience from: 23 Jun 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
I am a regular customer. The quality of your food has considerably decreased in the last few months.
Experience from: 24 Jun 2023
A. A.
8 Jul 2023
Verified review
Collected and verified by Verified Reviews
we ordered stuff that are not delivered and on the app, its not easy to claim that.
Experience from: 22 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
My order's items were taken from the store's counter fridge rather than made-to-order. Quality, freshness and appearance were equally disappointing.
Experience from: 19 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very disappointed with the experience. The order was scheduled for 21.00 to 21.15. We called the Brighton shop (01273 284188) like 10 times. The order finally arrived at 22.15, when we were already in bed. I want my money back, because the experience was awful. I would never ever recommend this place.
Experience from: 19 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
very good customer service in store, friendly and helpful with what to order
Experience from: 19 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
great
Experience from: 22 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
The order online was keep showing “in preparation” so as it passed expected time I decided to go to shop and check. The order was ready but online status was not updated. Also, when I walked in the shop I had to wait until till lady will finish chatting with other customer. Ginger and wasabi sauce was missing in the bag (I have requested it when I placed the order). Sushi was good, the only negative comment this time-rice were not prepared correctly as every peace was falling apart. Usually I am happy with the order but this time slightly disappointed.
Experience from: 22 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very happy - delicious!
Experience from: 19 Jun 2023
A. A.
4 Jul 2023
Verified review
Collected and verified by Verified Reviews
Beautiful
Experience from: 19 Jun 2023
A. A.
18 Jun 2023
Verified review
Collected and verified by Verified Reviews
Not satisfied. Flavour excellent but very berry roll flattened and one item (not listed) was sent without half its ingredients.
Experience from: 16 Jun 2023
A. A.
18 Jun 2023
Verified review
Collected and verified by Verified Reviews
Extremely satisfied
Experience from: 16 Jun 2023
A. A.
17 Jun 2023
Verified review
Collected and verified by Verified Reviews
Excellent as always
Experience from: 4 Jun 2023