What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
6 Aug 2023
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Not much
Experience from: 21 Jul 2023
A. A.
23 Jul 2023
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Great. Brilliant staff
Experience from: 21 Jul 2023
A. A.
22 Jul 2023
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Our order arrived promptly but the sweet cabbage and edamame were missing from both boxes. This is not up to Sushi Shop standards.
Experience from: 10 Jul 2023
A. A.
22 Jul 2023
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They even offered tattoos to my daughter while we were waiting for our take away
Experience from: 20 Jul 2023
A. A.
22 Jul 2023
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The quality and flavour of this sushi was amazing. I enjoyed the creativeness of the flavour combinations. The service was great welcomed promptly and my order was just finishing being prepared even though I was early for my click and collect time. The process to sign up for the loyalty programme was very easy to do before completing my first order. I hope the quality of the sushi and service I received at the Marylebone store is just as good at other stores.
Experience from: 13 Jul 2023
A. A.
22 Jul 2023
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Very
Experience from: 9 Jul 2023
A. A.
22 Jul 2023
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Everything was very fresg
Experience from: 12 Jul 2023
A. A.
22 Jul 2023
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Really pleased with order as always!
Experience from: 19 Jul 2023
A. A.
22 Jul 2023
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I asked for less rice but the order came as normal amount of rice....
Experience from: 16 Jul 2023
A. A.
22 Jul 2023
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Highly satisfied
Experience from: 8 Jul 2023
A. A.
22 Jul 2023
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Yea I’m satisfied
Experience from: 12 Jul 2023
A. A.
22 Jul 2023
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Very satisfied, fresh fish a good portions
Experience from: 9 Jul 2023
A. A.
22 Jul 2023
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Very satisfied
Experience from: 14 Jul 2023
A. A.
22 Jul 2023
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The order took 30 min to be prepared by only one chef who was very slow. I was not told about the delay only after having paid. The quality was also lower than usual. I would have expected a gesture after this waiting time but nothing was offered.
Experience from: 6 Jul 2023
A. A.
22 Jul 2023
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Ok, sushi quality is going down
Experience from: 14 Jul 2023
A. A.
22 Jul 2023
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It was all exceptional and we enjoyed every piece.
Experience from: 17 Jul 2023
A. A.
22 Jul 2023
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Happy customer
Experience from: 14 Jul 2023
A. A.
22 Jul 2023
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Delicious sushi and friendly staff
Experience from: 12 Jul 2023
A. A.
8 Jul 2023
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👍👍👍👍
Experience from: 1 Jul 2023
A. A.
8 Jul 2023
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Very
Experience from: 28 Jun 2023